Lead Medical Scribes Team — Night Shift & Growth

Ista Personnel Solutions Inc.; Makati; Remote; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Health insurance

Night differential

Attendance bonus

Paid time off

Career development

Job summary

ISTA Solutions is seeking an experienced Medical Scribes Team Leader to join our expanding team in the Philippines. You will lead daily operations, monitor productivity, and ensure high-quality transcription outputs while coaching junior scribes and coordinating with other departments.

The role requires a medical/medical allied degree, 2+ years in Medical Scribes/Transcription, ECW experience, and strong English skills, with night shift availability. Join us for growth and work-life balance.

Qualifications

• Graduate of a medical or medical allied course.
• Minimum 6 months as team lead/supervisor/SME.
• At least 2 years of Medical Scribes/Transcriptionist experience.
• Experience using ECW software.
• Typing speed 50–60 WPM.
• Excellent verbal and written English skills.
• Amenable to night shift.

Responsibilities

• Plan daily workflow and assignments for scribes.
• Monitor productivity and 40-chart targets.
• Manage coverage, pending tasks and workload.
• Audit scribe documentation for accuracy and completeness.
• Provide coaching and conduct performance reviews.
• Prepare weekly production and issue reports.
• Train and onboard new scribes; provide ongoing support.

Skills

Team leadership

English proficiency

Coaching

Attention to detail

Education

Medical or medical allied degree

Tools

ECW

Job description

ISTA Solutions is seeking an experienced Medical Scribes Team Leader to join our expanding team in the Philippines. You will lead daily operations, monitor productivity, and ensure high-quality transcription outputs while coaching junior scribes and coordinating with other departments.

The role requires a medical/medical allied degree, 2+ years in Medical Scribes/Transcription, ECW experience, and strong English skills, with night shift availability. Join us for growth and work-life balance.