Medical Office Receptionist & Patient Concierge

Andalusia Health; España; On-site; PHP 120,000 - 180,000; Full time

Job summary

ScionHealth is seeking a Clinic Receptionist to be the first point of contact for patients and visitors. You will greet and register patients, verify demographics and insurance information, and schedule appointments while ensuring accurate data entry and excellent customer service.

The role requires maintaining HIPAA confidentiality, managing the reception area, and performing general clerical duties such as faxing and scanning.

Qualifications

• High School Diploma or equivalent is preferred.
• Experience in a medical office or hospital setting is preferred.
• Proficiency with EMR systems and Microsoft Office.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Greet and register patients and visitors; verify demographics and insurance information.
• Schedule appointments and manage the appointment calendar.
• Answer calls, direct to appropriate departments, and take messages.
• Collect patient payments and provide receipts.
• Assist patients with completing forms and obtaining signatures.
• Verify insurance benefits and obtain pre-authorization when required.
• Maintain confidentiality and security of patient information.

Skills

Clear communication

Customer service

Attention to detail

Organizational skills

Multitasking

Professionalism

Confidentiality

Typing/data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

EMR systems

Job description

ScionHealth is seeking a Clinic Receptionist to be the first point of contact for patients and visitors. You will greet and register patients, verify demographics and insurance information, and schedule appointments while ensuring accurate data entry and excellent customer service.

The role requires maintaining HIPAA confidentiality, managing the reception area, and performing general clerical duties such as faxing and scanning.