Medical Imaging Field Service Engineer (On-Call)

FUJIFILM ASIA PACIFIC PTE. LTD.

Santo Niño 1st

On-site

PHP 350,000 - 700,000

Full time

2 days ago

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Job summary

FUJIFILM Asia Pacific PTE. LTD. in the Philippines seeks a field service engineer to provide technical support for medical imaging equipment, including X-ray, Digital Radiography, Mammography, and Fluoroscopy systems.

You will handle commissioning, installation, testing, and ongoing maintenance. The role requires diagnosing complex start-up issues, training customers, and coordinating with Fujifilm Japan for advanced troubleshooting.

Qualifications

DICOM knowledge and medical imaging relevance.
Experience with X-ray, Digital Radiography, Mammography and Fluoroscopy systems.
Background in Electrical, Electronics and Mechanical Engineering.
Must hold Radiation Workers License (NEA).

Responsibilities

Provide technical and after-sales support including commissioning and installing medical equipment.
Identify and fix complex start-up problems.
Research upgrades and service contracts to meet customer needs.
Develop and maintain relationships with customers to secure future business.
Train customers on equipment features and troubleshoot implementation problems.
Handle phone inquiries and support during office hours.
Attend daily service requests and breakdowns; provide service support for marketing.
Perform 24x7 standby for machine breakdowns.
Perform preventive maintenance under maintenance contracts.
Support Sales for workshops, events, and procedures.
Communicate with Fujifilm Japan Service Dept for advanced troubleshooting.
Study Engineering Change Notices from Fujifilm Japan Service Dept.
Implement Technical Service Recalls from Fujifilm Japan Service Dept.