Medical Billing Operations Lead

Medrisk Llc; Metro Manila; On-site; PHP 43,000 - 59,000; Full time

Job summary

Medrisk Llc in Manila is seeking a skilled supervisor to lead the Medical Bill Review team. You will supervise daily operations, coach staff, perform quality checks, and monitor progress to ensure service levels meet client expectations.

You will conduct annual performance reviews, manage staffing, and coordinate with clients to resolve ongoing issues while upholding company standards and policies.

Qualifications

• Supervises the day-to-day activity of the Medical Bill Review group.
• Conducts annual performance reviews.
• Manages staffing levels and allocation of work.
• Interfaces with clients to identify and resolve on-going issues.
• Ensures targets are met per client expectations.
• Coaches team members to maintain quality and accuracy.

Responsibilities

• Supervises the day-to-day activity of the Medical Bill Review group.
• Ensures on-going performance meets established guidelines and conducts annual performance reviews.
• Facilitates resolutions to problems and escalations that are moderately complex in scope.
• Ensures appropriate staffing levels and facilitates the allocation of work.
• Interfaces with clients to identify and resolve on-going issues.

Skills

Leadership

Supervision

Coaching

Quality checks

Communication

Problem solving

Interpersonal skills

Job description

Medrisk Llc in Manila is seeking a skilled supervisor to lead the Medical Bill Review team. You will supervise daily operations, coach staff, perform quality checks, and monitor progress to ensure service levels meet client expectations.

You will conduct annual performance reviews, manage staffing, and coordinate with clients to resolve ongoing issues while upholding company standards and policies.