Training Specialist I: Medata Billing & Compliance Coach

Medrisk Llc; Mandaluyong; On-site; PHP 33,000 - 46,000; Full time

Job summary

Medrisk Llc in Mandaluyong, Philippines is seeking a Training Specialist I to develop and deliver training on Medata bill review systems, workflows, and compliance standards. You will equip staff with the knowledge and analytical skills to review medical bills, apply fee schedules, and ensure adherence to client guidelines.

You will collaborate with Operations, Quality Assurance, and Subject Matter Experts to identify training needs, update materials, and evaluate training effectiveness,

Qualifications

• Bachelor’s degree is required.
• At least 1 year of experience in training, learning & development, or bill review operations.
• Knowledge of medical billing, coding, and/or bill review processes (preferably Medata or similar platforms).
• Strong communication and presentation skills in English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Deliver instructor-led and virtual training sessions on Medata bill review processes, system navigation, and client-specific guidelines.
• Facilitate onboarding programs for new hires, including system training, workflows, and quality standards.
• Partner with QA and Operations to identify skill gaps and develop targeted training interventions.
• Update and maintain training materials, job aids, and process documentation specific to bill review operations.
• Conduct refresher trainings and upskilling sessions to support performance improvement.
• Monitor trainee progress through assessments, nesting support, and performance tracking.
• Provide coaching and feedback to team members to improve accuracy, productivity, and compliance.
• Evaluate training effectiveness using reports, audits, and performance metrics.
• Support the implementation of digital learning tools and continuous process improvements.
• Duties & Responsibilities can change at any given time, based on business needs, as assigned by management.

Job description

Medrisk Llc in Mandaluyong, Philippines is seeking a Training Specialist I to develop and deliver training on Medata bill review systems, workflows, and compliance standards. You will equip staff with the knowledge and analytical skills to review medical bills, apply fee schedules, and ensure adherence to client guidelines.

You will collaborate with Operations, Quality Assurance, and Subject Matter Experts to identify training needs, update materials, and evaluate training effectiveness,