Supervisor - Bill Review

Medrisk Llc; Metro Manila; On-site; PHP 43,000 - 59,000; Full time

Job summary

Medrisk Llc in Manila is seeking a skilled supervisor to lead the Medical Bill Review team. You will supervise daily operations, coach staff, perform quality checks, and monitor progress to ensure service levels meet client expectations.

You will conduct annual performance reviews, manage staffing, and coordinate with clients to resolve ongoing issues while upholding company standards and policies.

Qualifications

• Supervises the day-to-day activity of the Medical Bill Review group.
• Conducts annual performance reviews.
• Manages staffing levels and allocation of work.
• Interfaces with clients to identify and resolve on-going issues.
• Ensures targets are met per client expectations.
• Coaches team members to maintain quality and accuracy.

Responsibilities

• Supervises the day-to-day activity of the Medical Bill Review group.
• Ensures on-going performance meets established guidelines and conducts annual performance reviews.
• Facilitates resolutions to problems and escalations that are moderately complex in scope.
• Ensures appropriate staffing levels and facilitates the allocation of work.
• Interfaces with clients to identify and resolve on-going issues.

Skills

Leadership

Supervision

Coaching

Quality checks

Communication

Problem solving

Interpersonal skills

Job description

Manila, Mandaluyong, National Capital Region, PH

Salary Range: ₱43,205.00 To ₱59,406.88 Annually

Job Track Description:

• Requires broad technical expertise and industry knowledge.
• Accountable for functional, operational, and/or program management.
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions.

General Profile

• Supervises daily tasks of complex business, technical support, and production teams.
• Responsible for the success of the team.
• Works within established precedents and practices.
• Examines information to solve ongoing problems.
• Ability to perform work unsupervised.

Functional Knowledge

• Has a comprehensive understanding of a range of processes, procedures, systems, and concepts in own field.

Business Expertise

• Helps teams to integrate and work together to support the achievement of company goals.

Impact

• Impacts a team, by example, through the quality service and information provided.

Leadership

• Provides daily supervision to team members including coaching, quality checks, and work progress.

Problem Solving

• Solves problems and evaluates possible solutions using technical experience and precedents.

Interpersonal Skills

• Tactfully, concisely and rationally exchanges ideas and information.

Responsibility Statements

• Supervises the day-to-day activity of the Medical Bill Review group.
• Ensures on-going performance meets established guidelines and conducts annual performance reviews.
• Facilitates resolutions to problems and escalations that are moderately complex in scope.
• Ensures all targets are met per client expectations.
• Ensures appropriate staffing levels and facilitates the allocation of work.
• Interfaces with clients to identify and resolve on-going issues.
• Performs other duties as assigned.
• Complies with all policies and standards.