Medical Billing & Intake Coordinator

One Workforce Global Corporation; Mabalacat; Remote; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Full-Time Employment

Competitive Compensation Package

HMO Coverage

Remote Work Setup

Work-Life Balance

Job summary

One Workforce Global Corporation is seeking an experienced Medical Billing & Intake Coordinator to support patient onboarding, billing, and revenue cycle management in a remote setting.

You will handle intake, insurance verification, appointment coordination, claims processing, and follow-up, with US carrier interactions and use of TherapyNotes.

The role requires 2+ years of healthcare billing experience, strong English communication, and keen attention to detail.

Qualifications

• 2+ years in medical billing or intake coordination
• Experience with US-based providers/payers
• Proficient in EHR/EMR systems
• Excellent English communication
• Strong organizational and multitasking skills

Responsibilities

• Coordinate patient intake, onboarding, and documentation collection.
• Manage inbound/outbound communications via phone, email, and secure messaging.
• Schedule, reschedule, and confirm appointments in the EHR.
• Verify insurance eligibility and benefits before appointments.
• Submit and monitor insurance claims for timely reimbursement.
• Process payment postings and billing reconciliations.
• Research and resolve denied/unpaid claims with payer follow-up.
• Communicate with insurers regarding claims and billing concerns.
• Generate accounts receivable and aging reports.

Skills

Medical Billing

Intake Coordination

EHR/EMR Systems

English Communication

Accounts Receivable

Revenue Cycle Management

Detail-Oriented

Tools

TherapyNotes

Job description

About the role

One Workforce Global is seeking an experienced Medical Billing & Intake Coordinator to join our growing team. This role is essential in ensuring a seamless patient onboarding experience while supporting efficient billing operations and revenue cycle management. The ideal candidate is highly organized, detail-oriented, and customer-focused, with experience managing patient intake, insurance verification, appointment coordination, claims processing, and billing follow-up.

Key responsibilities

• Coordinate patient/client intake, registration, onboarding, and documentation collection.
• Manage inbound and outbound communications through phone, email, and secure messaging platforms.
• Schedule, reschedule, and confirm appointments while maintaining accurate records in the EHR system.
• Maintain up-to-date patient and insurance information.
• Verify insurance eligibility, benefits, copays, deductibles, and coverage details before appointments.
• Submit and monitor insurance claims to ensure timely reimbursement.
• Process payment postings and billing reconciliations.
• Research and resolve denied, rejected, unpaid claims, and clawbacks through payer follow-up and resubmissions.
• Communicate with insurance carriers regarding claims, coverage, and billing concerns.
• Generate accounts receivable and aging reports.

About you

• At least 2 years of experience in medical billing, intake coordination, healthcare administration, patient services, or a related field.
• Strong background in medical billing and revenue cycle management, patient intake and scheduling, insurance verification and benefits investigation, claims processing and denial resolution, and accounts receivable management.
• Experience working with U.S.-based healthcare providers, patients, insurance carriers, or healthcare organizations.
• Proficiency with EHR/EMR systems such as TherapyNotes, or similar healthcare platforms.
• Excellent verbal and written English communication skills.
• Strong administrative, organizational, and time management skills.
• High attention to detail and accuracy.
• Ability to work independently and manage multiple priorities effectively.
• Solid understanding of U.S. healthcare insurance processes, including copays, deductibles, coinsurance, and reimbursements.

Benefits

• Full-Time Employment
• Competitive Compensation Package
• HMO Coverage
• Remote Work Setup
• Work-Life Balance

About us

One Workforce Global is a growing healthcare staffing and services organization.