Mass Hiring I Healthcare Account Representative - Paid Training

Sapient Global Services; Quezon City; In loco; PHP 260.000 - 380.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

HMO Plus 2 Dependents

Paid Trainings

13th Month Pay

Company Sponsored Trips or Retreats

Descrizione del lavoro

Sapient Global Services in the Philippines is seeking a healthcare customer support specialist to manage inquiries, assist with appointments, and help patients navigate medical services.

You will verify insurance, handle billing questions, and coordinate with providers to resolve issues while aiming for high customer satisfaction. On-site role in Quezon City with paid trainings and benefits.

Competenze

• 18 years or older
• High school diploma (Old Curriculum) required
• Willing to work on-site in Quezon City, Philippines.

Mansioni

• Answer inquiries about medical services, insurance coverage, and billing.
• Assist patients with scheduling appointments and accessing medical records.
• Verify insurance coverage and process medical claims and bills.
• Coordinate with stakeholders to resolve customer issues and drive satisfaction.
• Achieve targets related to customer satisfaction and quality.

Conoscenze

Customer service

Communication

Formazione

High school graduate (Old Curriculum)

Descrizione del lavoro

This role involves managing healthcare-related inquiries, facilitating appointments, and ensuring a positive experience for all involved.

Your Key Responsibilities

• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality

Needed Qualifications

• 18 and above years old
• At least a high school graduate (OLD CURRICULUM)
• Willing to work onsite.

Perks You'll Enjoy

• Paid Time Off
• HMO Plus 2 Dependents
• Paid Trainings
• 13th Month Pay
• Company Sponsored Trips or Retreats