Paid Training I Healthcare Support Associate

Sapient Global Services; Metro Manila; Presencial; PHP 240.000 - 360.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid Time Off

HMO Plus 2 Dependents

Paid Training

13th Month Pay

Company Sponsored Trips or Retreats

Government Mandated Benefits

Resumo da vaga

Sapient Global Services in Metro Manila is seeking a customer service professional to handle inquiries about medical services, insurance coverage, and billing. You will assist patients with scheduling and accessing records, while ensuring smooth service delivery.

The role emphasizes accurate insurance verification, claims processing, and coordinating with stakeholders to resolve issues and meet performance targets for customer satisfaction.

Qualificações

• 1st-year college undergraduate
• 3 months of call center experience.
• Good communication skills.

Responsabilidades

• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality

Conhecimentos

Communication skills

Formação

1st-year college undergraduate

Descrição da vaga

Your Key Responsibilities:

• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality

Needed Qualifications:

• 1st-year college undergraduate
• 3 months of call center experience.
• Good communication skills

Perks You'll Enjoy:

• Paid Time Off
• HMO Plus 2 Dependents
• Paid Training
• 13th Month Pay
• Company Sponsored Trips or Retreats
• Government Mandated Benefits