Marketing Automation Rngineer

DOCQUITY PHILIPPINES CORPORATION; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

DOCQUITY PHILIPPINES CORPORATION in Manila is seeking a mid-level Marketing Automation Engineer for the Patient Solutions Team. You will implement HubSpot CRM configurations, marketing automation workflows, and multi-channel integrations to support patient engagement programs across multiple countries.

You will work independently on configuration, testing, and troubleshooting, collaborating with the Business Solutions Lead and Digital Marketing Executive to ensure campaigns run smoothly.

Qualifications

• Hands-on HubSpot experience (CRM + Marketing Hub).

Responsibilities

• Configure HubSpot CRM objects, lists, workflows, forms, scoring rules, and lifecycle stages.
• Implement email/SMS/WhatsApp/LINE/Viber integrations per requirements.
• Build and maintain lead capture forms, landing pages, and automation triggers.
• Design API integrations between HubSpot and external platforms (WhatsApp, LINE, Viber, Twilio, Freshworks).
• Create automation scripts, webhook handlers, and connector services for data syncing.
• Work with REST APIs, JSON, OAuth2, and event-based triggers; troubleshoot integrations.
• Set up dashboards and reports in HubSpot; maintain data quality and attribution tracking.
• Collaborate with Business Solutions and Campaign teams; participate in QA, UAT, and incremental releases.

Skills

HubSpot CRM

APIs & webhooks

RESTful services

JSON

Webhook middleware

Postman

Make/Zapier

Troubleshooting

Independent working

Scripting basics

Cloud environments

Multi-country exposure

Tools

HubSpot

Twilio

Voiso

Freshworks

WhatsApp/LINE/Viber integration

Postman

Zapier

Job description

About Role:

We are hiring a mid-level Marketing Automation Engineer to join our Patient Solutions (PSP) Team, which designs and delivers digital patient engagement and support programs across multiple countries.

In this role, you will work independently on technical execution, implementing CRM configurations, marketing automation workflows, and multi-channel integrations—primarily using HubSpot and supporting tools. You will not be part of the product development or software engineering group; instead, you will focus on operational enablement for patient-facing digital programs.

You will collaborate with a Business Solutions Lead (who defines requirements and data logic) and a Digital Marketing Executive (who manages campaign content and schedules). Your role is to make the system work through configuration, integration, testing, and troubleshooting.

Job Description

Marketing Automation & CRM Execution

• Configure HubSpot CRM objects, lists, workflows, forms, scoring rules, and lifecycle stages
• Implement email/SMS/WhatsApp/LINE/Viber/other channel automation according to requirements
• Build and maintain lead capture forms, landing pages, and automation triggers

API & System Integrations

• Design and implement API integrations between HubSpot and external platforms:
  • Messaging channels (WhatsApp, LINE, Viber, etc.)
  • Telephone/voice systems (e.g., Voiso, Twilio)
  • Customer support systems (e.g., Freshworks)
  • Internal clinical systems or data repositories
• Build automation scripts, webhook handlers, and connector services for data syncing
• Work with REST APIs, JSON, OAuth2, and event-based triggersTroubleshoot integration issues and optimize for performance and stability

Data & Reporting

• Set up dashboards, performance reports, and monitor logic within HubSpot
• Maintain data quality through validation, deduplication, and cleansing routine
• Support tracking and attribution setup for campaigns and patient journeys

Cross-Functional Collaboration

• Work with the Business Solutions team to understand feature and data requirements
• Support campaign teams in implementing automation logic and testing
• Participate in QA checks, UAT testing, and incremental releases for new features

Skills/Competencies required

Must have:

• Hands-on HubSpot experience (CRM + Marketing Hub)
• Familiarity with APIs, RESTful services, JSON, and webhooks
• Experience with WhatsApp/LINE/Viber/Twilio/Voiso/Freshworks integrations
• Experience with technical tools such as Postman, Make/Zapier, or webhook middleware
• Strong logical thinking, troubleshooting, and documentation skills
• Can work independently after receiving structured requirements

Preferred:

• Basic scripting experience (e.g., JavaScript, Python, or Node.js)
• Familiarity with data privacy considerations in regulated environments
• Understanding of digital engagement funnels and lifecycle automation
• Exposure to cloud environments (AWS, GCP, Azure) for serverless workloads
• Experience working in multi-country or multinational environments supporting multiple markets.
• Exposure to multi-language or multi-brand automation systems.

Core competencies:

• Strong analytical and structural thinking
• Ability to translate business and marketing logic into technical systems
• Ownership mindset with strong attention to detail
• Good communication skills and ability to work cross-functionally in a fast-moving environment

Work Experience: 2-5 years of experience in CRM/Marketing Automation engineering or MarTech development