Marketing Assistant

Chinabank PH; Metro Manila; On-site; PHP 350,000 - 520,000; Full time

Job summary

Chinabank PH is seeking a Marketing Assistant to provide end-to-end support to Account Officers in managing client relationships and credit facilities. You will help ensure smooth account servicing, efficient transaction processing, and high-quality client support throughout the account lifecycle.

Responsibilities include onboarding to closure of accounts, processing credit-related transactions, monitoring loan accounts, maintaining accurate records, and coordinating with internal teams.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Client-focused with a strong service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, dependable, and results-oriented.
• Team player with strong coordination skills.

Responsibilities

• Support Account Officers in servicing client accounts from onboarding to closure.
• Process credit-related transactions, including documentation review and loan processing.
• Monitor loan accounts and ensure timely completion of requirements and follow-ups.
• Prepare, organize, and maintain accurate account records and documentation.
• Coordinate with internal teams to ensure smooth and timely transaction execution.
• Guide and support on processes, documentation, and servicing standards.

Skills

Organizational skills

Communication

Microsoft Office

Multi-tasking

Team player

Client focus

Education

Bachelor’s degree in Business or related field

Tools

Microsoft Excel

Job description

You are detail-oriented, organized, and committed to delivering excellent client service. You thrive in a fast-paced environment where accuracy, collaboration, and accountability matter.

As a Marketing Assistant, you will provide end-to-end support to Account Officers in managing client relationships and credit facilities. You will play a key role in ensuring smooth account servicing, efficient transaction processing, and high-quality client support throughout the account lifecycle.

What You Will Be Doing

• Support Account Officers in servicing client accounts from onboarding to closure.
• Process credit-related transactions, including documentation review and loan processing.
• Monitor loan accounts and ensure timely completion of requirements and follow-ups.
• Prepare, organize, and maintain accurate account records and documentation.
• Coordinate with internal teams to ensure smooth and timely transaction execution.
• Guide and support on processes, documentation, and servicing standards.

What Success Looks Like

• Build strong client relationships through exceptional account servicing and support.
• Drive seamless transactions by ensuring accuracy, timeliness, and attention to detail.
• Keep client accounts organized, compliant, and up to date throughout the account lifecycle.
• Stay proactive in monitoring accounts and completing follow-ups on requirements.
• Partner with cross-functional teams to deliver efficient and client-focused solutions.
• Take ownership of your portfolio while contributing to a high-performance, service-driven team.

Qualifications We Value

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Client-focused with a strong service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, dependable, and results-oriented.
• Team player with strong coordination skills.
• Experience in account servicing, banking operations, or administrative support is an advantage.