Marketing Assistant

China Bank Group; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

China Bank Group in Metro Manila invites applications for a Marketing Assistant to support Account Officers in managing client relationships and credit facilities. The role focuses on account servicing, transaction processing, and providing high-quality client support throughout the account lifecycle.

Ideal candidates are detail-oriented, organized, and capable of thriving in a fast-paced banking environment, with strong communication skills and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Client-focused with a strong service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Fresh graduates are welcome to apply.

Responsibilities

• Support Account Officers in servicing client accounts from onboarding to closure.
• Process credit-related transactions, including documentation review and loan processing.
• Monitor loan accounts and ensure timely completion of requirements and follow-ups.
• Prepare, organize, and maintain accurate account records and documentation.
• Coordinate with internal teams to ensure smooth and timely transaction execution.
• Guide and support on processes, documentation, and servicing standards.

Skills

Client servicing

Account management

Attention to detail

Organizational skills

Microsoft Office

Communication skills

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Tools

Microsoft Office

Job description

Megatower, Wack-wack Greenhills, City Of Mandaluyong, Metro Manila, National Capital Region ( Ncr ), Philippines

Job Description

About You & the Role

You are detail-oriented, organized, and committed to delivering excellent client service. You thrive in a fast-paced environment where accuracy, collaboration, and accountability matter.

As a Marketing Assistant , you will provide end-to-end support to Account Officers in managing client relationships and credit facilities. You will play a key role in ensuring smooth account servicing, efficient transaction processing, and high-quality client support throughout the account lifecycle.

What You Will Be Doing

• Support Account Officers in servicing client accounts from onboarding to closure.
• Process credit-related transactions, including documentation review and loan processing.
• Monitor loan accounts and ensure timely completion of requirements and follow-ups.
• Prepare, organize, and maintain accurate account records and documentation.
• Coordinate with internal teams to ensure smooth and timely transaction execution.
• Guide and support on processes, documentation, and servicing standards.

What Success Looks Like

• Build strong client relationships through exceptional account servicing and support.
• Drive seamless transactions by ensuring accuracy, timeliness, and attention to detail.
• Keep client accounts organized, compliant, and up to date throughout the account lifecycle.
• Stay proactive in monitoring accounts and completing follow-ups on requirements.
• Partner with cross-functional teams to deliver efficient and client-focused solutions.
• Take ownership of your portfolio while contributing to a high-performance, service-driven team.

Qualifications We Value

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Client-focused with a strong service orientation.
• Proficient in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.
• Proactive, dependable, and results-oriented.
• Team player with strong coordination skills.
• Experience in account servicing, banking operations, or administrative support is an advantage.
• Fresh graduates are welcome to apply.