E-Commerce Manager

AHAM Corporation; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading e-commerce company based in Quezon City is seeking a dedicated candidate to assist customers and enhance their shopping experience. Responsibilities include processing orders, managing inventory, and collaborating with the marketing team for promotions. Ideal candidates will have a Bachelor's degree in Business or Marketing and 1–3 years of e-commerce experience, emphasizing strong communication and proficiency with e-commerce platforms.

Qualifications

• 1–3 years of experience in online or e-commerce sales.
• Ability to work collaboratively in a team environment.
• Manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and provide product information.
• Process online orders and ensure timely delivery.
• Collaborate with the marketing team to promote sales.

Skills

Proficient in using e-commerce platforms

Strong communication skills

Customer-oriented mindset

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

CRM systems

Job description

Description

• Assist customers with inquiries and provide product information to enhance their shopping experience.
• Process online orders and ensure timely delivery of products to clients.
• Monitor inventory levels and update product listings as needed.
• Collaborate with the marketing team to promote e-commerce sales through various channels.
• Manage customer feedback and resolve issues to maintain a high level of customer satisfaction.
• Processing of customers' orders in an e-commerce platform.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
• Experience Level: 1–3 years of experience in online or e-commerce sales.
• Skills and Competencies: Proficient in using e-commerce platforms and CRM systems.
• Qualities and Traits: Strong communication skills and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work collaboratively in a team environment and manage multiple tasks effectively.
• Working Conditions: Comfortable working in a fast-paced, online-oriented environment.