Mandarin-Speaking Customer Service Specialist

Siegen HR Solutions; Pasig; On-site; PHP 201,000 - 357,000; Full time

Job summary

A recruitment firm is seeking a Mandarin-speaking Customer Service Representative based in Pasig, Metro Manila. The role involves handling customer inquiries and resolving issues promptly, requiring proficiency in both Mandarin and English. The ideal candidate must be a native Mandarin speaker, flexible, and willing to start immediately. Strong communication skills and basic web navigation abilities are essential. Join us to deliver exceptional service and support in a fast-paced environment.

Qualifications

• 18 years old and above.
• Open to native Mandarin speakers only.
• Proficient in speaking, reading, and writing in Mandarin.

Responsibilities

• Attend to customer questions and facilitate satisfactory resolutions.
• Present and address customer concerns professionally.
• Manage calls efficiently in Mandarin and English.

Skills

Mandarin language proficiency

English conversational skills

Basic web navigation

Job description

A recruitment firm is seeking a Mandarin-speaking Customer Service Representative based in Pasig, Metro Manila. The role involves handling customer inquiries and resolving issues promptly, requiring proficiency in both Mandarin and English. The ideal candidate must be a native Mandarin speaker, flexible, and willing to start immediately. Strong communication skills and basic web navigation abilities are essential. Join us to deliver exceptional service and support in a fast-paced environment.