Mandarin-Speaking Business Management Coordinator

J-K Netwok Services; Taguig; On-site; PHP 650,000 - 1,000,000; Full time

Benefits offered by this job

Government benefits

HMO

13th month pay

Sick leave and vacation leave

Other allowances

Job summary

J-K Netwok Services in BGC, Taguig City, is seeking a Mandarin-bilingual Business Management Support Coordinator for an on-site, dayshift role (8:30 am to 6:00 pm, Monday to Friday) with negotiable salary. The candidate will manage customer relationships, VOC, and revenue per account while coordinating with Mandarin-speaking teams.

Open to Filipino and Filipino-Chinese professionals fluent in Mandarin and English, with 4–5 years in sales management and telecom carrier account experience, and

Qualifications

• Bachelor's degree in business-related field.
• 4–5 years of sales management experience.
• Experience handling telecom carrier accounts.
• Knowledge of 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

Responsibilities

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue per account to ensure alignment with business targets.
• Track project progress, monitor milestones, and coordinate with relevant departments for timely execution.
• Prepare business performance reports, sales analysis, and management presentations for decision-making.
• Analyze account performance and identify opportunities to improve sales and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

Skills

Mandarin proficiency

Sales management

Telecom accounts

4G/5G networks

ICT solutions

English language

Education

Bachelor's degree in business/related field

Job description

J-K Netwok Services in BGC, Taguig City, is seeking a Mandarin-bilingual Business Management Support Coordinator for an on-site, dayshift role (8:30 am to 6:00 pm, Monday to Friday) with negotiable salary. The candidate will manage customer relationships, VOC, and revenue per account while coordinating with Mandarin-speaking teams.

Open to Filipino and Filipino-Chinese professionals fluent in Mandarin and English, with 4–5 years in sales management and telecom carrier account experience, and