Mandarin Business Ops Support - Tech Solutions

J-K Netwok Services; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances will be discussed by\

Job summary

J-K Netwok Services in Taguig (BGC) seeks a Mandarin Business Management Support Associate to drive account relations and sales performance. This on-site role supports account managers, coordinates Mandarin-speaking teams, and tracks VOC and revenue targets in a multinational tech environment.

The position requires 4–5 years in sales management, familiarity with telecom/carrier accounts, and fluency in Mandarin and English. Schedule is dayshift, Monday–Friday; salary is negotiable.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Commerce, or similar field.
• 4–5 years of experience in sales management.
• Experience handling telecommunications or carrier network accounts.
• Fluent in Mandarin and English; Filipino or Filipino-Chinese encouraged.

Responsibilities

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

Skills

Mandarin Proficiency

English Proficiency

Education

Bachelor’s degree in Business Administration, Marketing, Commerce, or any similar field

Job description

J-K Netwok Services in Taguig (BGC) seeks a Mandarin Business Management Support Associate to drive account relations and sales performance. This on-site role supports account managers, coordinates Mandarin-speaking teams, and tracks VOC and revenue targets in a multinational tech environment.

The position requires 4–5 years in sales management, familiarity with telecom/carrier accounts, and fluency in Mandarin and English. Schedule is dayshift, Monday–Friday; salary is negotiable.