Mandarin Business Operations Consultant

J-K Netwok Services; Taguig; Presencial; PHP 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances

Descripción de la vacante

J-K Netwok Services in Taguig City seeks a Mandarin-speaking Business Admin Consultant to support sales management and service delivery for global telecommunications accounts. The role involves coordinating with Mandarin-speaking teams, overseeing VOC, and delivering performance analyses.

Ideal candidates hold a BA in business-related fields, have 4–5 years of sales management experience, and are fluent in Mandarin and English. On-site, dayshift, with standard benefits offered.

Formación

• Mandarin and English proficiency required.
• Bachelor's degree in Business Administration, Marketing, Commerce, or related field.
• 4–5 years of experience in sales management.
• Experience handling telecommunications/carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics, ICT solutions.

Responsabilidades

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

Conocimientos

Mandarin proficiency

English proficiency

Educación

Bachelor's degree in Business Administration/Marketing/Commerce

Descripción del empleo

J-K Netwok Services in Taguig City seeks a Mandarin-speaking Business Admin Consultant to support sales management and service delivery for global telecommunications accounts. The role involves coordinating with Mandarin-speaking teams, overseeing VOC, and delivering performance analyses.

Ideal candidates hold a BA in business-related fields, have 4–5 years of sales management experience, and are fluent in Mandarin and English. On-site, dayshift, with standard benefits offered.