Mandarin Business Ops & Key Accounts Specialist

J-K Netwok Services; Taguig; Presencial; PHP 357.000 - 536.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government-mandated benefits

HMO

13th Month Pay

Sick leave & Vacation leave

Other allowances

Descripción de la vacante

J-K Netwok Services is seeking a Mandarin bilingual Business Management Support Officer to join our on-site team in BGC, Taguig City. The role involves supporting account managers, managing VOC, and driving revenue performance across assigned accounts.

The ideal candidate has 4–5 years in sales management, with experience in telecommunications or carrier networks, and a strong grasp of 4G/5G networks and ICT solutions. Salary is negotiable; dayshift, Monday–Friday, on-site.

Formación

• Bachelor’s degree in Business Administration, Marketing, Commerce, or a similar field.
• Proficiency in Mandarin and English ( Filipino/ Filipino-Chinese preferred).
• 4–5 years of experience in sales management.

Responsabilidades

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts, monitor improvement plans, and ensure timely follow-through and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, monitor key milestones, and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support strategic decision-making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales performance and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

Conocimientos

Mandarin proficiency

English proficiency

Educación

Bachelor’s degree in Business Administration/Marketing/Commerce

Descripción del empleo

J-K Netwok Services is seeking a Mandarin bilingual Business Management Support Officer to join our on-site team in BGC, Taguig City. The role involves supporting account managers, managing VOC, and driving revenue performance across assigned accounts.

The ideal candidate has 4–5 years in sales management, with experience in telecommunications or carrier networks, and a strong grasp of 4G/5G networks and ICT solutions. Salary is negotiable; dayshift, Monday–Friday, on-site.