Mandarin Business Management & Accounts Lead

J-K Netwok Services; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances discussed

Job summary

J-K Netwok Services is seeking a Mandarin Business Management Consultant for on-site work at BGC, Taguig City. The role requires strong Mandarin and English skills, 4–5 years in sales management, and experience with telecom/carrier networks.

Bachelor's degree in a related field is required; duties include managing customer relationships, VOC oversight, and revenue analysis. The position follows a dayshift schedule (Mon–Fri, 8:30 am – 6:00 pm) with on-site work.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
• 4–5 years of sales management experience.
• Experience handling telecommunications or carrier network accounts; familiar with 4G/5G networks, wireless, fiber optics, ICT solutions.

Responsibilities

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee Voice of the Customer (VOC) management across assigned accounts; monitor improvement plans and ensure timely follow-up.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress, milestones, and coordinate with departments for timely execution.
• Prepare business performance reports, sales analysis, and management presentations.
• Analyze account performance and identify opportunities to improve sales and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams for smooth communication and account management.

Skills

Mandarin

English

Sales management

Education

Bachelor’s degree in Business Administration/Marketing/Commerce

Job description

J-K Netwok Services is seeking a Mandarin Business Management Consultant for on-site work at BGC, Taguig City. The role requires strong Mandarin and English skills, 4–5 years in sales management, and experience with telecom/carrier networks.

Bachelor's degree in a related field is required; duties include managing customer relationships, VOC oversight, and revenue analysis. The position follows a dayshift schedule (Mon–Fri, 8:30 am – 6:00 pm) with on-site work.