Mandarin-Bilingual Biz Ops & Accounts Associate

J-K Netwok Services; Taguig; Presencial; PHP 350.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances will be discussed by

Descripción de la vacante

J-K Netwok Services in the Philippines seeks a Mandarin-bilingual professional to join its sales and operations team as a Mandarin Business Operations Support Associate working on-site in BGC, Taguig City. The role focuses on managing customer relationships, VOC oversight, revenue tracking, and cross-functional coordination with Mandarin-speaking teams.

Candidates should have a Bachelor's in Business Admin/Marketing/Commerce and 4–5 years in sales management, with telecom or carrier accounts

Formación

• Mandarin and English fluency are required.
• Bachelor's degree in Business Administration, Marketing, Commerce, or similar field.
• 4–5 years of experience in sales management.
• Experience handling telecommunications accounts or carrier networks.
• Familiar with 4G/5G networks, wireless communications, fiber optics, and ICT solutions.

Responsabilidades

• Manage customer relationships within the system department and support account managers in developing relationships.
• Oversee Voice of the Customer (VOC) across assigned accounts, monitor improvement plans and ensure timely issue resolution.
• Monitor and analyze revenue performance per account to ensure alignment with targets.
• Track project progress, monitor milestones, and coordinate with departments for timely execution.
• Prepare business performance reports, sales analyses, and management presentations for decision making.
• Analyze account performance, identify business opportunities, and provide recommendations to improve sales and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams for smooth communication and account management.

Conocimientos

Mandarin English fluency

Educación

Bachelor's degree in Business Admin/Marketing/Commerce

Descripción del empleo

J-K Netwok Services in the Philippines seeks a Mandarin-bilingual professional to join its sales and operations team as a Mandarin Business Operations Support Associate working on-site in BGC, Taguig City. The role focuses on managing customer relationships, VOC oversight, revenue tracking, and cross-functional coordination with Mandarin-speaking teams.

Candidates should have a Bachelor's in Business Admin/Marketing/Commerce and 4–5 years in sales management, with telecom or carrier accounts