Mandarin Logistics Support Specialist (On-site)

J-K Netwok Services; Quezon City; On-site; PHP 1,016,000 - 1,216,000; Full time

Benefits offered by this job

Night Differential

Group Life Insurance

Free Onsite Medical Care

Monthly performance incentives and per

Sick Leave & Vacation Leave (Convert.

Government-Mandated Benefits

13th month pay

HMO

Paid training

Company events

Other benefits discussed by company

Job summary

J-K Netwok Services in Quezon City is seeking a Mandarin Logistics Customer Assistant Specialist to handle transportation, logistics, and delivery inquiries. The role supports customers with tracking, updates, and order-related requests, delivering a smooth and responsive service experience.

The position requires Mandarin proficiency, English conversational ability, and open eligibility for high school graduates or degree holders.

Qualifications

• Fluent in Mandarin; conversational English.
• Open to high school graduates, undergraduates and bachelor’s grads in any course.
• Experience in customer service is advantageous.

Responsibilities

• Communicate with customers via phone about transportation, logistics, and delivery queries.
• Assist with package tracking, shipment updates, delivery status, and concerns.
• Process refunds, returns, and order-related requests per policy.

Skills

Mandarin proficiency

English proficiency

Customer service

Open to students/grads

Education

High School graduate / Undergrad / Bachelor's degree

Job description

J-K Netwok Services in Quezon City is seeking a Mandarin Logistics Customer Assistant Specialist to handle transportation, logistics, and delivery inquiries. The role supports customers with tracking, updates, and order-related requests, delivering a smooth and responsive service experience.

The position requires Mandarin proficiency, English conversational ability, and open eligibility for high school graduates or degree holders.