Mandarin Business Management and Accounts Support Specialist

J-K Netwok Services; Taguig; On-site; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances discussed

Job summary

Mandarin Business Management Support Specialist position in a premier multinational technology company, based in BGC, Taguig. The role requires fluency in Mandarin and English, with 4–5 years in sales management and experience with telecom/carrier accounts.

On-site, dayshift schedule, compensation negotiable. Responsibilities include managing customer relationships, VOC oversight, revenue monitoring, project tracking, and preparing performance reports to guide strategic decisions.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Commerce, or similar field.
• 4–5 years of experience in sales management.
• Experience handling telecommunications/carrier network accounts.
• Familiar with 4G/5G networks, wireless communications, fiber optics and ICT solutions.

Responsibilities

• Manage customer relationship operations within the system department and support account managers.
• Oversee VOC management across assigned accounts and ensure timely follow-through of customer concerns.
• Monitor and analyze revenue per account to align with targets.
• Track project progress and coordinate with departments for timely execution.
• Prepare business performance reports and sales analyses for decision-making.
• Analyze account performance and identify opportunities to improve sales and satisfaction.
• Coordinate with Mandarin-speaking internal teams for smooth communication.

Skills

Mandarin proficiency

English proficiency

Sales management

Education

Bachelor’s degree in Business Administration/Marketing/Commerce

Job description

Mandarin Business Management Support Specialist position in a premier multinational technology company, based in BGC, Taguig. The role requires fluency in Mandarin and English, with 4–5 years in sales management and experience with telecom/carrier accounts.

On-site, dayshift schedule, compensation negotiable. Responsibilities include managing customer relationships, VOC oversight, revenue monitoring, project tracking, and preparing performance reports to guide strategic decisions.