Mandarin Business Management & Accounts Support Lead

J-K Netwok Services; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Government-Mandated Benefits

HMO

13th Month Pay

Sick leave and Vacation leave

Other allowances will be discussed by 

Job summary

Not disclosed multinational technology company in Asia seeks a Mandarin bilingual Business Management Support Consultant to join its team in Taguig. The role focuses on managing customer relationships, VOC, and revenue performance across key accounts, with on-site work and a dayshift schedule.

要求与 Mandarin 与 English 双语能力、4–5 年销售管理经验、以及在电信行业或运营商账户上的经验。岗位提供福利如 HMO、13th Month 等，工作地点在 BGC, Taguig。

Qualifications

• Proficient in Mandarin and English.
• 4–5 years of sales management experience.
• Experience handling telecom carrier accounts preferred.

Responsibilities

• Manage customer relationship operations within the system department and support account managers in developing and strengthening customer relationships.
• Oversee VOC management across assigned accounts, monitor improvement plans, and ensure timely follow-up and resolution of customer concerns.
• Monitor and analyze revenue performance per account to ensure alignment with business targets.
• Track project progress and coordinate with relevant departments to ensure timely project execution.
• Prepare business performance reports, sales analysis, and management presentations to support decision-making.
• Analyze account performance and identify opportunities to improve sales and customer satisfaction.
• Coordinate with Mandarin-speaking internal teams to ensure smooth communication and effective account management.

Skills

Mandarin & English proficiency

Sales management experience

Customer relationship management

Account coordination

Education

Bachelor’s degree in Business Administration/Marketing/Commerce

Job description

Not disclosed multinational technology company in Asia seeks a Mandarin bilingual Business Management Support Consultant to join its team in Taguig. The role focuses on managing customer relationships, VOC, and revenue performance across key accounts, with on-site work and a dayshift schedule.

要求与 Mandarin 与 English 双语能力、4–5 年销售管理经验、以及在电信行业或运营商账户上的经验。岗位提供福利如 HMO、13th Month 等，工作地点在 BGC, Taguig。