Mandarin Bilingual Agent - HR Services (BPO)

Conduent; Pasay; Presencial; PHP 335.000 - 469.000; Jornada completa

Descripción de la vacante

Conduent, Inc. is hiring a Mandarin bilingual HR Solutions Services Associate III for our Pasay onsite location. You will manage employee records, HR transactions, onboarding and offboarding, and ensure data accuracy in line with client policies and labor rules.

This blended non-voice role requires 1+ year in HR or BPO, familiarity with HRIS systems, and strong Mandarin and English communication skills. Night shift, full-time with permanent/probationary terms.

Formación

• The candidate has 1+ year in HR/BPO or related HR services.
• Experience with HRIS platforms is a plus but not required.
• Mandarin and English fluency is essential.
• Education in HR/Business-related field is advantageous.

Responsabilidades

• Manage employee records and HR transactions throughout the lifecycle.
• Support onboarding and offboarding processes and ensure data accuracy.
• Ensure compliance with client policies and labor regulations.

Conocimientos

BPO experience

Customer service

HR Shared Services

Educación

Senior High School

2nd year college

Bachelor’s degree

Herramientas

Employee Central/SuccessFactors

SAP

SharePoint

Descripción del empleo

AVAILABLE JOB OPENING/S – MANDARIN BILINGUAL - HR SOLUTIONS SERVICES ASSOCIATE
(Blended Non-voice)

Location: One E-Com, MOA Complex, Pasay (Onsite)
Night Shift schedule
Type: Full-time (Permanent/Probationary)

Job Summary:

The HR Solutions Services Associate III is responsible for providing workforce administration and HR operational support throughout the employee lifecycle. This role manages employee records, HR transactions, onboarding and offboarding processes, data accuracy in alignment with client company policy and compliance rules, and status updates on the HR Transactions. The HR Solutions Services Associate III ensures timely and accurate HR service delivery while maintaining compliance with client and Conduent company policies and labor regulations.

Qualifications:

• more than 1 year of working experience in BPO environment, customer service related, Human Resource Offshore, or HR Shared Services environment.
• Experience working with HRIS platforms such as Employee Central/ SuccessFactors, SAP, SNOW, HRX, SharePoint is an advantage but not required.
• Excellent command in both Mandarin and English language.
• Attained at least Senior High grad / 2nd year college (old curriculum), or completed Bachelor's degree in Human Resources, Business Administration, Management, or a related field is an advantage.

Easy Application Process:

• Phone interview with Recruitment or visit our Conduent Career Hub to apply for CSR HR account or look for Ghi / Ace
• Online profile creation
• Final interview with Hiring Manager (MS TEAMS)
• Language Assessment