HR Solutions Services Associate III - Mandarin Bilingual

Conduent; Pasay; On-site; PHP 260,000 - 380,000; Full time

Job summary

Conduent in Pasay City, National Capital Region, Philippines is seeking an HR Solutions Services Associate III - Mandarin Bilingual to support benefits calculations, enrollment, and related HR administrative tasks. The role involves processing reports and ensuring accurate employee benefit records.

The position targets candidates with vocational training or equivalent experience, capable of working within established procedures, and collaborating with teams.

Qualifications

• Requires vocational training, certifications, licensures, or equivalent experience.
• Proficiency in analytical or operational processes.
• Ability to complete atypical assignments.
• Ability to work within established procedures and practices.
• May guide junior colleagues.
• Performs tasks based on established procedures.

Responsibilities

• Prepares benefit calculations and reports (e.g., accurate payment of vendor monthly billings, employee leave, and terminations).
• Prepares year-end benefit statements and benefit record updates.
• Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.
• Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.
• Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.
• Processes relocation documentation and payments (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts).
• Prepares offers, terms, and conditions letters.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Analytical skills

Data coordination

Team collaboration

Procedural discipline

Education

Vocational training

Job description

HR Solutions Services Associate III - Mandarin Bilingual

Pasay City, National Capital Region, Philippines

About Us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Job Track Description:

• Performs tasks based on established procedures.


• Uses data organizing and coordination skills to perform business support or technical work.


• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Proficiency within a range of analytical or operational processes.


• Completes atypical assignments.


• Works within established procedures and practices.


• May establish the appropriate approach for new assignments.


• Acts as a resource for colleagues.


• Completes work with limited supervision.

Functional Knowledge

• Has developed skills in a range of processes, procedures, and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team, by example, through the quality service and information provided


• Uses discretion to change work procedures and practices.

Leadership

• May provide guidance and support to junior team members.

Problem Solving

• Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)


• Prepares year-end benefit statements and benefit record updates.


• Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.


• Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.


• Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.


• Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)


• Prepares offers, terms, and conditions letters.


• Performs other duties as assigned.


• Complies with all policies and standards.

About the Team

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

• Job Category Services - HR Administration


• Posting Date 07/29/2026, 05:44 AM


• Locations 8f One Ecom Center Building Mall Of Asia, Pasay City, National Capital Region, 1300, PH