Mandarin Banking Growth Lead

OwnBank; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

OwnBank is seeking a Business Development Officer (Mandarin Speaking) to acquire new clients and grow the bank's portfolio in Metro Manila. The role emphasizes building strong relationships with Mandarin-speaking customers and expanding product holdings through cross-selling banking services.

The position requires Mandarin fluency, a business-related degree, and at least three years of relevant experience, with a strong emphasis on market analysis, strategic planning, and compliant onboarding.

Qualifications

• Bachelor's degree in business-related field.
• At least 3 years of relevant work experience.
• Fluency in Mandarin.

Responsibilities

• Acquire new clients from Mandarin-speaking communities (business owners, investors, individuals).
• Manage, retain, and grow relationships with existing Mandarin-speaking clients.
• Promote banking services (credit cards, time deposits, insurance) to increase product holdings.
• Provide language assistance during client meetings, documentation, and onboarding.
• Identify and follow up on quality leads from Chinese business communities, referrals, or internal campaigns.
• Ensure onboarding and transactions comply with BSP and internal policies.
• Deepen the bank's presence in Chinese business circles and Mandarin-speaking communities.
• Maintain timely sales activity records and client database updates.
• Collaborate with credit, compliance, and operations teams to close client deals efficiently.
• Grow Deposit and Loan portfolio.
• Increase Cross-Sell and Product Holding per Client.
• Strengthen Client Retention and Relationship Quality.
• Improve Lead Conversion Efficiency.
• Ensure Full Compliance in Client Onboarding.
• Timely Reporting and CRM Accuracy.
• Cross-Sell and Product Penetration

Skills

Mandarin speaking

Market analysis

Strategic planning

Communication

Partnership building

Client relationship management

Education

Bachelor's degree in business or related field

Job description

OwnBank is seeking a Business Development Officer (Mandarin Speaking) to acquire new clients and grow the bank's portfolio in Metro Manila. The role emphasizes building strong relationships with Mandarin-speaking customers and expanding product holdings through cross-selling banking services.

The position requires Mandarin fluency, a business-related degree, and at least three years of relevant experience, with a strong emphasis on market analysis, strategic planning, and compliant onboarding.