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Manulife Global Risk Intelligence & Technology (GRIT) seeks a Manager to design, enhance, and scale automated reporting and dashboards across Market, Liquidity, and Reinsurance Asset Risk. You will collaborate with actuarial, finance, risk, and engineering teams to deliver scalable analytics solutions.
You will drive adoption of AI/GenAI, ensure data governance, and provide ongoing production support while shaping the analytics ecosystem with Power Platform, Azure, and Databricks.
The Global Risk Intelligence & Technology (GRIT) team is expanding its digital, reporting, and analytical capabilities to better support Financial Risk Digital Enablement (FRDE). We are seeking a Manager, Reporting, Advanced Analytics and Automation (RAA) to design, enhance, and scale automated reporting, dashboards, and workflows that strengthen how financial risk is monitored and communicated across the enterprise. This role sits at the intersection of data, technology, governance, and operations. You will collaborate with partners across actuarial, finance, risk, and engineering to streamline reporting processes, reinforce controls, and evolve our analytics ecosystem using tools such as Power Platform, Azure, Databricks, and emerging GenAI capabilities. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
The incumbent's role will be to deliver ongoing analysis, reporting, and automating required processes. This includes data and reporting preparation, working with GenAI and Analytics group, ongoing automation of reports and other ad-hoc requests for delivery to the Company’s Chief Risk Officer, executive and Board risk committees required analytics and reporting.
Position Responsibilities:
Design, develop, and maintain analytics dashboards and digital solutions supporting Market Risk, Liquidity Risk, and Reinsurance Asset Risk oversight capabilities.
Partner with global risk stakeholders to translate business requirements into scalable reporting, analytics, and automation solutions.
Lead the development of risk intelligence dashboards and monitoring capabilities to support market and liquidity risk oversight and reporting.
Develop advanced data visualizations and self-service reporting solutions for Asset Intensive Reinsurance treaties that provide actionable insights to senior management and risk management committees.
Drive the adoption of AI and Generative AI capabilities to enhance risk commentary generation, reporting, data quality monitoring, and operational efficiency.
Ensure adherence to data governance, controls, and risk management standards across all analytics, reporting, and digital enablement initiatives.
Provide ongoing production support, platform enhancements, stakeholder engagement, and continuous improvement for financial risk technology solutions and processes.
Key Qualifications:
Bachelor’s degree in computer science, Information Systems, Data Analytics, Engineering, Finance, Mathematics, Statistics, or a related field.
5+ years of experience in analytics, business intelligence, reporting automation, digital transformation, or risk technology functions.
Advanced proficiency in Power Platform, including Power BI, Power Apps, Power Automate, and Dataverse, with experience designing enterprise-grade solutions.
Strong hands‑on experience developing dashboards, reports, and data visualizations using Power BI, including DAX, Power Query, and data modeling best practices.
Demonstrated experience building low-code and pro‑code applications, workflow automations, and integrated business solutions using Power Apps and Power Automate.
Experience designing, deploying, or supporting AI‑powered solutions, including Microsoft Copilot, Copilot Studio, AI Builder, Agentic AI, AI agents, or similar intelligent automation platforms.
Proficiency in SQL, Python, or other programming languages for data analysis, automation, system integration, and advanced analytics use cases.
Knowledge of financial services, insurance, banking, risk management, governance, or regulatory reporting processes is highly desirable.
Strong stakeholder management and consulting skills, with the ability to translate business requirements into scalable technology solutions and influence adoption across multiple functions.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Acerca de Manulife y John Hancock
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