Engineering Manager

Manulife; Quezon City; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

Manulife is seeking a Senior Software Technical Analyst to lead the design and delivery of software solutions across the organization, mentoring junior analysts and providing complex development and support. The role collaborates with technology and business operations teams to improve overall services.

The candidate will establish framework standards, develop best practices, and coach agile teams while handling end-to-end delivery, testing, deployment, and knowledge sharing in a hybrid work

Qualifications

• 5-7 years of experience in software development or analysis.
• Strong knowledge of SDLC/Agile.
• Experience with L3 support and mentoring.
• Excellent oral, written and interpersonal skills.
• Willingness to learn complex applications and data.
• Strong academic record or related internship/work experience.

Responsibilities

• Design and deliver software solutions across multiple businesses, teams, departments.
• Develop best practices for application development tools.
• Train or support training of best practices, standards, framework to agile teams.
• Analyze requirements, design solutions, architecture and logic.
• Document according to company standards and SOPs.
• Debug, support, and break-fix software solutions when needed.
• Contribute to knowledge base and document engagements.
• Perform other duties or special projects as assigned.

Skills

SDLC/Agile

Leadership & mentoring

Analytical thinking

Time management

Team collaboration

Effective communication

Tools

Power Platform

Windows/Mac OS

MS Office Suite

Development or Scripting

BPMN/Workflow Modeling

PM Applications

RPA tools (Automation Anywhere, ProcessRobot, WinAutomation, Blue Prism)

Web technologies (JavaScript, HTML5, CSS3, JSON, XML, Web Services)

MS-SQL

Programming languages (Java, PHP, C#, VB)

Job description

The Senior Software Technical Analyst will be a key contributor for CDT Automation and Robotics team in the development of software solutions across the organization. This position is responsible for setting up framework and standards to ensure cohesive, comprehensive and successful development and implementation of software solutions. The position provides leadership, coaching and mentoring to junior and Software Technical Analysts in the team. The incumbent provides highly complex, advanced development techniques, configuration, testing, training, deployment and preliminary support of solutions in accordance with end-user needs. The role interfaces with both technology and business operations team in the effective monitoring and maintenance that would improve the over-all business services of the company.

Position Responsibilities:

• Design and deliver, or lead the design and delivery of, software solutions across multiple businesses, teams, departments

• Develop best practices of application development tools to deliver software solutions

• Help train or support the training of best practices, standards, framework to other agile focused teams participating in software solutions development

• Participate with teams in analyzing, or lead analysis of, process requirements, design solutions, architecture and logic

• Develop and assure documentation according to company standards, best practices and standard operating procedures

• When needed, support, debug, and break fix any issues with software solution

• Contribute to the professional services knowledge base to help create a repository of best practices; clearly document all team engagements and work delivered

• Perform other duties and/or special projects as assigned

Required Qualifications:

• Strong knowledge on SDLC / Agile Methodology

• Strong technical background with a passion for L3 Support and enthusiasm for working in a great team

• Willingness to learn complex applications and unique data

• Excellent oral, written and interpersonal skills

• Strong Academic record or strong related internship /Co-op/Work experience

• Time management skills and the ability to simultaneously work on multiple deliverables

• Ability to thrive in a team-oriented, fast-paced environment

• Must be organized

Tools/Technical/Process Specific Knowledge or Skills:

• Minimum 5-7 years of experience

• Power Platform

• Windows or Mac Operating System Environment.

• Microsoft Office Suite of Applications

• Development or Scripting Software

• BPMN or Workflow Modeling Applications

• Project Management Applications

• Preferred training and/or experience:

• Relevant development training or experience with a solid understanding of programming concepts

• Familiarity/Experience with RPA tools (Automation Anywhere, ProcessRobot, WinAutomation, Blue Prism) highly preferred

• Working knowledge and experience in any programming language

• JavaScript, AJAX, jQuery, JSON, XML and Web Services

• HTML 5 and CSS3 and Responsive Web Design

• MS-SQL Tables, Views, Stored Procedures, Triggers and Functions

• Java, PHP, C#, or Visual Basic

Preferred Qualifications:

• AI applications

• Automation Anywhere

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Modalidades de Trabajo

Híbrido