Engineering Manager

Manulife; Makati; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Manulife seeks a Senior Software Technical Analyst to lead and mentor a CDT Automation and Robotics team. You will set up frameworks, standards, and best practices to ensure cohesive development and successful deployment across the organization.

You will guide junior analysts, tackle advanced development tasks, and provide training, documentation, and support to maintain high service levels for end users and business operations.

Qualifications

• Strong knowledge of SDLC/Agile methodology.
• Experience with leading or mentoring teams of software analysts.
• Ability to learn complex applications and data.

Responsibilities

• Design and deliver software solutions across multiple businesses and teams.
• Develop best practices for application development tools.
• Support training on standards and frameworks for agile teams.
• Analyze processes and design solutions, architecture and logic.
• Create documentation per company standards and SOPs.
• Debug and break-fix issues in software solutions.
• Contribute to professional services knowledge base and document engagements.
• Perform other duties or special projects as assigned.

Skills

SDLC/Agile

Team collaboration

Learnability

Time management

Organization

Tools

Power Platform

Windows/Mac OS

MS Office

BPMN

Workflow modeling

PM tools

RPA tools

JavaScript

HTML/CSS

SQL

Java

PHP

C#

VB

Job description

The Senior Software Technical Analyst will be a key contributor for CDT Automation and Robotics team in the development of software solutions across the organization. This position is responsible for setting up framework and standards to ensure cohesive, comprehensive and successful development and implementation of software solutions. The position provides leadership, coaching and mentoring to junior and Software Technical Analysts in the team. The incumbent provides highly complex, advanced development techniques, configuration, testing, training, deployment and preliminary support of solutions in accordance with end-user needs. The role interfaces with both technology and business operations team in the effective monitoring and maintenance that would improve the over-all business services of the company.

Position Responsibilities:

• Design and deliver, or lead the design and delivery of, software solutions across multiple businesses, teams, departments

• Develop best practices of application development tools to deliver software solutions

• Help train or support the training of best practices, standards, framework to other agile focused teams participating in software solutions development

• Participate with teams in analyzing, or lead analysis of, process requirements, design solutions, architecture and logic

• Develop and assure documentation according to company standards, best practices and standard operating procedures

• When needed, support, debug, and break fix any issues with software solution

• Contribute to the professional services knowledge base to help create a repository of best practices; clearly document all team engagements and work delivered

• Perform other duties and/or special projects as assigned

Required Qualifications:

• Strong knowledge on SDLC / Agile Methodology

• Strong technical background with a passion for L3 Support and enthusiasm for working in a great team

• Willingness to learn complex applications and unique data

• Excellent oral, written and interpersonal skills

• Strong Academic record or strong related internship /Co-op/Work experience

• Time management skills and the ability to simultaneously work on multiple deliverables

• Ability to thrive in a team-oriented, fast-paced environment

• Must be organized

Tools/Technical/Process Specific Knowledge or Skills:

• Minimum 5-7 years of experience

• Power Platform

• Windows or Mac Operating System Environment.

• Microsoft Office Suite of Applications

• Development or Scripting Software

• BPMN or Workflow Modeling Applications

• Project Management Applications

• Preferred training and/or experience:

• Relevant development training or experience with a solid understanding of programming concepts

• Familiarity/Experience with RPA tools (Automation Anywhere, ProcessRobot, WinAutomation, Blue Prism) highly preferred

• Working knowledge and experience in any programming language

• JavaScript, AJAX, jQuery, JSON, XML and Web Services

• HTML 5 and CSS3 and Responsive Web Design

• MS-SQL Tables, Views, Stored Procedures, Triggers and Functions

• Java, PHP, C#, or Visual Basic

Preferred Qualifications:

• AI applications

• Automation Anywhere

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

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