Manager, Commercial Strategy and Performance

foodpanda; Pateros; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

foodpanda is seeking a Manager, Commercial Strategy and Performance in Metro Manila to lead data-driven initiatives across the Commercial Department. You will manage restaurant master data, monitor CRM and BI databases, and collaborate with Account Management, Sales, Growth, Marketing and Finance to standardise processes and drive performance.

The role requires 4–5 years of data reporting/analysis, strong SQL and BI skills, and excellent communication. English and Filipino are required.

Qualifications

• Bachelor’s degree in Business, Economics, Statistics or related quantitative field.
• 4–5 years in data reporting, analysis and insight generation.
• Proficiency with large datasets, Google Sheets and MS Excel.
• Knowledge of SQL; experience with BI tools is a plus.
• Experience with Salesforce or similar CRM is a plus.
• Strong analytical, organizational and communication skills.

Responsibilities

• Manage restaurant master data, ensuring accuracy and up-to-date entries.
• Create and oversee processes to monitor Salesforce and other databases.
• Coordinate with stakeholders to standardise processes across teams.
• Track and report performance with data-driven insights for decisions.
• Identify revenue growth and monetisation opportunities in NCR vendor portfolio.
• Analyse vendor and portfolio performance to find high-impact interventions.
• Build prioritisation frameworks to guide Account Managers.
• Evaluate marketing strategies and campaigns to drive growth and retention.

Skills

Data reporting

Data analysis

Insight generation

Google Sheets

MS Excel

SQL

Data visualization (BI)

Google Data Studio

Tableau

Salesforce

Structured problem solving

Communication

Team player

Education

Bachelor's degree in Business, Economics, Statistics or similar quantitative field

Tools

Salesforce

Tableau

Google Data Studio

Job description

About the opportunity

We are looking for a Manager, Commercial Strategy and Performance to join our growing business!

Responsibilities

• Manage restaurant master data, making sure that all entries are correct and up-to-date;

• Create and oversee processes that monitor accuracy of records on Salesforce, and other Commercial databases;

• Coordinate with various stakeholders both within and outside the Commercial Department (Account Management, Sales, Growth and Marketing, and Finance) to introduce new, and standardise existing processes;

• Work closely with various teams within the Commercial Department to track, monitor, and influence performance indicators of the business through the creation of insightful reports that drive data-driven decisions;

• Identify opportunities to grow revenue and improve monetisation across the NCR vendor portfolio.

• Analyse vendor and portfolio performance to determine which commercial products or interventions have the highest potential impact.

• Build actionable prioritisation frameworks to guide Account Managers on where to focus and

• Evaluate strategies and scale up adoption of marketing solutions, and campaigns and promotions aimed at driving customer acquisition and retention, and restaurant growth.

What you need to be successful

• A Bachelor's degree in Business, Economics, Statistics or any other similar quantitative field
• 4 - 5 years of experience in data reporting, analysis, and insighting
• Ability to work with large datasets, proficiency in using basic data analysis tools such as Google Sheets and MS Excel
• Knowledge of SQL, and experience working with business intelligence tools like Google Data Studio, Tableau are a plus
• Experience working with Salesforce or other similar CRM tool is a plus
• Structured problem solving ability with excellent analytical and organisational skills
• Good communication skills, i.e. must be able to liaise well with different teams
• Team player but can work independently
• Required language(s): English and Filipino

Who we are

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.