Manager, Channel Development

Delivery Hero; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

foodpanda, part of the Delivery Hero Group, is seeking a Strategic Partner Growth professional to scale partner performance across key accounts. You'll lead JBP and QBRs with senior stakeholders to increase order volume, GMV, and market share while coordinating cross-functional campaigns and promotions.

You will use dashboards (Tableau/Looker/Excel) to identify growth gaps, optimize operations, and pitch data-driven solutions, collaborating with Marketing, Operations, Sales, and Content to

Qualifications

• Experience in Key Account Management or Partner Management in e-commerce, quick-commerce, retail, or FMCG.
• Advanced proficiency in Excel and translating metrics into strategic account plans.
• Background in deal negotiations, revenue forecasting, and joint campaign planning.
• Excellent presentation and negotiation skills; ability to influence executives.
• Bachelor's degree in Business, Commercial Management, Marketing, or related field.

Responsibilities

• Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with key executive stakeholders to scale partner order volume, GMV, and category market share.
• Promote and activate growth initiatives, including featured placements, co-funded promotional deals, and digital marketing packages, to boost vendor visibility and conversion.
• Leverage performance dashboards (Tableau, Looker, Excel) to identify account growth gaps, spot operational bottlenecks, and pitch data-driven solutions.
• Collaborate with Marketing, Operations, Sales, and Content teams to execute localized campaigns, enrich shop catalog listings, and enhance front-end user experience.
• Serve as the strategic contact for senior merchant leadership, managing high-volume account portfolios, renegotiating commercial terms, and maintaining strong partner retention.

Skills

Analytical Capability

Commercial Acumen

Communication & Leadership

Excel proficiency

Education

Bachelor's degree in Business, Commercial Management, Marketing, or a related field

Tools

Tableau

Looker

Excel

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Strategic Partner Growth: Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with key executive stakeholders to scale partner order volume, GMV, and category market share.

Commercial & Portfolio Monetization: Promote and activate growth initiatives, including featured placements, co-funded promotional deals, and digital marketing packages, to boost vendor visibility and conversion.

Data-Driven Analytics: Leverage performance dashboards (e.g., Tableau, Looker, Excel) to identify account growth gaps, spot operational bottlenecks (such as rejection rates or vendor delays), and pitch data-driven solutions.

Cross-Functional Execution: Collaborate with Marketing, Operations, Sales, and Content teams to execute localized campaigns, enrich shop catalog listings, and enhance front-end user experience.

Relationship & Portfolio Management: Serve as the strategic contact for senior merchant leadership, managing high-volume account portfolios, renegotiating commercial terms, and maintaining strong partner retention.

Qualifications

Experience: 3–5+ years in Key Account Management, Channel Development, Business Development, or Partner Management in e-commerce, quick-commerce, retail, or FMCG.

Analytical Capability: Advanced proficiency in Excel (Pivot Tables, data cleaning) and experience translating complex metrics into strategic account plans.

Commercial Acumen: Strong background in deal negotiations, revenue forecasting, and joint campaign planning.

Communication & Leadership: Excellent presentation and negotiation skills, comfortable influencing both store operators and executive-level leadership.

Education: Bachelor’s degree in Business, Commercial Management, Marketing, or a related field.