Manager, Channel Development

Delivery Hero; Pateros; On-site; PHP 670,000 - 1,339,000; Full time

Job summary

foodpanda, part of the Delivery Hero Group, is seeking a Strategic Partner Growth professional in Metro Manila to lead Joint Business Planning with senior merchants and drive quarterly business reviews.

You will promote growth initiatives, manage promotions, and coordinate cross-functional campaigns across Marketing, Operations, Sales, and Content to improve vendor visibility and performance. Strong negotiation and analytics skills are essential.

Qualifications

• 3–5+ years in Key Account Management, Channel Development, Business Development, or Partner Management in e-commerce, quick-commerce, retail or FMCG
• Advanced Excel skills (Pivot Tables, data cleaning) and translating metrics into strategic plans
• Experience in deal negotiations, revenue forecasting, and joint campaign planning
• Excellent presentation and negotiation skills; able to influence store operators and executive leadership
• Bachelor’s degree in Business, Commercial Management, Marketing, or related field

Responsibilities

• Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with senior merchant executives to grow order volume, GMV, and market share
• Promote and activate growth initiatives, including featured placements, co-funded promos, and digital marketing packages
• Use performance dashboards (Tableau/Looker/Excel) to identify growth gaps and operational bottlenecks
• Collaborate with Marketing, Operations, Sales, and Content teams to run localized campaigns and optimize shop catalogs
• Manage high-volume partner relationships, renegotiate terms, and maintain strong retention

Skills

Strategic planning

Analytical capability

Commercial acumen

Communication & leadership

Education: business/marketing

Education

Bachelor’s degree in Business/Marketing/Commercial Management

Job description

About the opportunity

• Strategic Partner Growth: Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with key executive stakeholders to scale partner order volume, GMV, and category market share.

• Commercial & Portfolio Monetization: Promote and activate growth initiatives, including featured placements, co-funded promotional deals, and digital marketing packages, to boost vendor visibility and conversion.

• Data-Driven Analytics: Leverage performance dashboards (e.g., Tableau, Looker, Excel) to identify account growth gaps, spot operational bottlenecks (such as rejection rates or vendor delays), and pitch data-driven solutions.

• Cross-Functional Execution: Collaborate with Marketing, Operations, Sales, and Content teams to execute localized campaigns, enrich shop catalog listings, and enhance front-end user experience.

• Relationship & Portfolio Management: Serve as the strategic contact for senior merchant leadership, managing high-volume account portfolios, renegotiating commercial terms, and maintaining strong partner retention.

What you need to be successful

• Experience: 3–5+ years in Key Account Management, Channel Development, Business Development, or Partner Management in e-commerce, quick-commerce, retail, or FMCG.

• Analytical Capability: Advanced proficiency in Excel (Pivot Tables, data cleaning) and experience translating complex metrics into strategic account plans.

• Commercial Acumen: Strong background in deal negotiations, revenue forecasting, and joint campaign planning.

• Communication & Leadership: Excellent presentation and negotiation skills, comfortable influencing both store operators and executive-level leadership.

• Education: Bachelor’s degree in Business, Commercial Management, Marketing, or a related field.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.