Managed Funds Operations Lead: Custody & Settlements

JPMorgan Chase & Co.; Manila; On-site; PHP 1,200,000 - 1,900,000; Full time

Job summary

JPMorganChase in Manila seeks a Supervisor, Managed Funds Operations to lead a team delivering accurate custody processing across settlements, income and reconciliations. You will drive process improvements, manage risk, and ensure strong client servicing in a high-volume environment.

You will develop people, resolve exceptions quickly, and partner with stakeholders to provide consistent service while supporting audits and regulatory examinations.

Qualifications

• Bachelor’s degree required or equivalent practical experience.
• 4 years of custody, fund operations, securities services operations, or related financial operations experience.
• 1 year leading, coaching, or coordinating work for a team in an operations setting.
• Knowledge of custody operating processes including settlement, corporate actions, income processing, and reconciliations.

Responsibilities

• Lead daily team execution of custody processing activities, including settlement, asset servicing, income processing, tax processing, reconciliations, and related servicing tasks.
• Monitor work queues, allocate tasks, and balance capacity to maintain coverage during peak volumes, absences, and holidays.
• Review and authorize transactions and adjustments within approved authority limits and control procedures.
• Investigate and resolve exceptions, breaks, fails, and client inquiries within agreed timelines.
• Maintain accurate processing and escalation routines aligned to documented procedures and SLAs.
• Identify, elevate, and help remediate operational risks, control gaps, and recurring processing issues.
• Support internal audits, risk reviews, and regulatory examinations by preparing clear evidence and timely responses.
• Drive disciplined reconciliation practices, including timely clearance of aged or outstanding items.

Skills

Leadership

Attention to detail

Communication

Education

Bachelor’s degree in Finance, Accounting, Business, or a related field

Tools

SWIFT

Custody platforms

Job description

JPMorganChase in Manila seeks a Supervisor, Managed Funds Operations to lead a team delivering accurate custody processing across settlements, income and reconciliations. You will drive process improvements, manage risk, and ensure strong client servicing in a high-volume environment.

You will develop people, resolve exceptions quickly, and partner with stakeholders to provide consistent service while supporting audits and regulatory examinations.