Mall Sales Associate

LUXEVANITY TRADING OPC; San Juan; On-site; PHP 201,000 - 312,000; Full time

Job summary

Luxevanity Trading OPC is seeking a skincare retail associate in Metro Manila to deliver exceptional customer service and expert product guidance. You will welcome customers, demonstrate product use, and help them choose appropriate skincare solutions.

In this role, you will process transactions, maintain appealing displays, and work with the team to meet sales goals while upholding store policies and merchandising standards.

Qualifications

• Previous retail or customer service experience is preferred, though enthusiastic candidates with strong interpersonal skills are encouraged to apply.
• Excellent communication and presentation skills with the ability to engage customers effectively.
• Strong sales acumen with the motivation to achieve sales targets.
• Ability to work in a fast-paced retail environment and adapt to changing priorities.
• Attention to detail and commitment to maintaining high visual merchandising standards.
• Reliability and punctuality, with the ability to work flexible hours including weekends and public holidays.
• Positive attitude and willingness to learn about products and industry trends.
• Basic numeracy skills and familiarity with point-of-sale systems or willingness to learn.
• Professional appearance and grooming standards aligned with retail best practice.

Responsibilities

• Greet and welcome customers warmly, creating a positive and inviting shopping experience
• Provide expert skincare product knowledge and recommendations to customers, assisting them in making informed purchasing decisions
• Demonstrate on how to use specific skincare products to customers
• Process transactions accurately and efficiently using point-of-sale systems
• Maintain an attractive and organized retail floor, ensuring product displays are visually appealing and properly stocked
• Achieve or exceed individual and team sales targets through proactive customer engagement
• Handle customer inquiries and resolve complaints professionally and courteously
• Collaborate with team members to ensure smooth daily operations
• Adhere to company policies, procedures, and visual merchandising standards

Skills

Customer service

Communication

Sales

Teamwork

Attention to detail

Reliability

Flexibility

Product knowledge

Numeracy

Professional appearance

Tools

POS systems

Job description

DUTIES AND RESPONSIBILITIES

• Greet and welcome customers warmly, creating a positive and inviting shopping experience

• Provide expert skincare product knowledge and recommendations to customers, assisting them in making informed purchasing decisions

• Demonstrate on how to use specific skincare products to customers

• Process transactions accurately and efficiently using point-of-sale systems

• Maintain an attractive and organized retail floor, ensuring product displays are visually appealing and properly stocked

• Achieve or exceed individual and team sales targets through proactive customer engagement

• Handle customer inquiries and resolve complaints professionally and courteously

• Collaborate with team members to ensure smooth daily operations

• Adhere to company policies, procedures, and visual merchandising standards

QUALIFICATIONS

• Previous retail or customer service experience is preferred, though enthusiastic candidates with strong interpersonal skills are encouraged to apply

• Excellent communication and presentation skills with the ability to engage customers effectively

• Strong sales acumen with the motivation to achieve sales targets

• Ability to work in a fast-paced retail environment and adapt to changing priorities

• Attention to detail and commitment to maintaining high visual merchandising standards

• Reliability and punctuality, with the ability to work flexible hours including weekends and public holidays

• Positive attitude and willingness to learn about products and industry trends

• Basic numeracy skills and familiarity with point-of-sale systems or willingness to learn

• Professional appearance and grooming standards aligned with retail best practice