Sales Assistant

PANAPTON FASHION; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail company in Davao del Sur is seeking a Customer Service representative to provide exceptional support to customers. The role involves assisting customers with product inquiries, sales transactions, and ensuring a positive shopping experience. Ideal candidates will have strong communication skills and a high school diploma. This position offers an opportunity to work in a dynamic retail environment.

Qualifications

• Strong customer service skills required.
• Prior experience in customer service or retail preferred.
• Physical ability to stand for long periods.

Responsibilities

• Greet customers warmly and assist in finding products.
• Answer inquiries and resolve customer issues.
• Assist in sales transactions and meet sales targets.
• Maintain product displays and assist with inventory checks.

Skills

Customer service

Communication

Sales

Multitasking

Education

High school diploma

Job description

Customer Service

• Greet customers warmly and engage with them to determine their needs.
• Assist customers in finding products and provide information on product features, prices, and promotions.
• Answer customer inquiries, resolving issues and concerns in a professional and courteous manner.
• Ensure customers have an exceptional shopping experience, offering support during their visit.

Product Knowledge

• Develop and maintain in-depth knowledge of the store’s products or services to effectively assist customers.
• Stay up-to-date on new arrivals, promotions, and seasonal offerings.
• Make product recommendations based on customer needs and preferences.

Sales Support

• Assist with sales transactions, including ringing up purchases, processing payments, and issuing receipts.
• Encourage upselling and cross-selling to boost sales by suggesting complementary products.
• Meet sales targets and KPIs as set by the store or department management.

Inventory Management

• Assist with restocking shelves and maintaining product displays to ensure the store is fully stocked and organized.
• Help with stock counts, track inventory levels, and report any discrepancies to management.
• Ensure that products are correctly priced and properly labeled.

Visual Merchandising

• Assist in arranging product displays, ensuring they are visually appealing and aligned with the store’s merchandising strategy.
• Help set up promotional displays and ensure that they are regularly updated according to sales strategies.

Qualifications

1. Education: High school diploma required; additional qualifications in business or sales may be beneficial.
2. Experience: Prior experience in customer service, sales, or retail is preferred, but not always required for entry-level positions.
3. Skills: Strong customer service, communication, sales, and multitasking skills.
4. Attention to Detail: Ability to ensure accurate transactions, inventory checks, and organized product displays.
5. Physical Requirements: Ability to stand for long periods and work in a fast-paced retail environment.
6. Teamwork: Ability to collaborate with colleagues and assist with achieving team sales goals.
7. Adaptability: Willingness to adjust to changes and new products or services.