Sales Associate (168 Shopping Mall)

Anthro Group; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A retail company in Metro Manila is seeking an experienced sales associate to provide exceptional customer service. The ideal candidate will have at least 2 years of retail experience and strong communication skills. Responsibilities include greeting and assisting customers, processing transactions, and maintaining product displays. The role requires flexibility for shifts, including weekends and holidays. An engaging personality and the ability to collaborate with a team are essential for success.

Qualifications

• Minimum of 2 years of experience in a retail sales setting.
• Comfortable engaging with customers via social media platforms.
• Availability to work flexible or rotating shifts.

Responsibilities

• Provide a warm, welcoming experience by greeting and assisting customers.
• Recommend suitable products by identifying customer needs.
• Process sales transactions accurately using POS systems.
• Maintain organized product displays and ensure shelves are stocked.
• Consistently meet or exceed sales targets using effective techniques.

Skills

Strong verbal and interpersonal communication skills

Proficient in Microsoft Office tools

Customer engagement via social media

Retail sales experience

Adaptability in a dynamic environment

Job description

Responsibilities

• Provide a warm, welcoming experience by greeting and assisting customers with enthusiasm
• Recommend suitable products by identifying customer needs and offering detailed product insights
• Process sales transactions accurately using point-of-sale (POS) systems
• Maintain clean, organized product displays and ensure shelves are fully stocked
• Consistently meet or exceed individual and team sales targets by using effective sales techniques
• Participate in store promotions and help with content for social media campaigns
• Offer exceptional after-sales service to ensure customer satisfaction and loyalty
• Prepare and submit sales reports on a daily and weekly basis
• Collaborate with store leadership on operational tasks and performance goals
• Mentor and assist new team members to support a cooperative team environment

Qualifications

• Minimum of 2 years of experience in a retail sales setting (required)
• Strong verbal and interpersonal communication skills
• Proficient in Microsoft Office tools such as Word and Excel
• Comfortable engaging with customers via social media platforms like Facebook and Instagram
• Experience with online retail or live selling is a plus
• Availability to work weekends, holidays, and flexible or rotating shifts
• Willingness to cover shifts or travel to other store locations if necessary
• Reliable, team-oriented, and adaptable in a dynamic retail environment