Mall Operations & Tenant Relations Associate

SM Supermalls; Manila, Hinoba-an; On-site; PHP 201,000 - 312,000; Full time

Job summary

SM Supermalls is seeking an Operations Assistant (Building Administration) to support daily mall operations, tenant relations, and safety compliance at The Podium, Mandaluyong. The role involves coordinating housekeeping activities, service requests, and reporting, ensuring excellent customer experience for tenants and visitors.

The candidate will assist with administrative tasks, meetings, permits, events logistics, and continuous learning to contribute to mall performance and guest

Qualifications

• Assist mall operation per company safety, cleanliness and order standards.
• Provide support for tenant relations and administrative tasks.
• Prepare and submit reports related to tenant accounts and compliance.

Responsibilities

• Maintain mall cleanliness and proper documentation of housekeeping activities.
• Coordinate safety and security inspections and deficiency reporting.
• Support tenant communications, memos, promos and operational kits.

Skills

Operations management

Tenant relations

Customer service

Safety compliance

Communication

Problem solving

Project management

Regulatory compliance

Job description

SM Supermalls is seeking an Operations Assistant (Building Administration) to support daily mall operations, tenant relations, and safety compliance at The Podium, Mandaluyong. The role involves coordinating housekeeping activities, service requests, and reporting, ensuring excellent customer experience for tenants and visitors.

The candidate will assist with administrative tasks, meetings, permits, events logistics, and continuous learning to contribute to mall performance and guest