Mall Operations & Retail Merchandising Lead

Pacific Business Park Sahibabad; Philippines; Remote; PHP 279,000 - 469,000; Full time

Job summary

Pacific Business Park Sahibabad is seeking a mall operations professional to coordinate retailer relations, manage stock, merchandising, and guest satisfaction within a Philippine location. The role emphasizes daily mall upkeep, safety, and effective supervision of outsourced staff.

The ideal candidate will handle retailer interactions, ensure stock availability aligned with seasons, organize retailer contests, and address retailer as well as shopper concerns to maintain a positive mall

Responsibilities

• Connect regularly with retailers
• Ensure implementation of defined merchandise levels for each category of retailer
• Ensure fresh stock in store on a periodic basis and without any stock out situations
• Ensure stocks availability in store as per season in advance
• Ensure suitable visual merchandise done in store as per theme/ season
• Ensure timely collection of retailers' dues
• Design and implement a rewards and recognition scheme for retailers
• Conduct various competitions in mall among Retailers
• Celebrate store birthdays on a monthly basis
• Anticipate retailers' needs and take appropriate action to ensure high level of shopper and retailers satisfaction
• Resolving customers and retailers issues
• Responsible for day-to-day mall operation and mall upkeep
• Ensure Safety & Security of mall properties, customers and retailers
• Handling outsourced agencies staff effectively and work remotely at Pacific Business Park Sahibabad

Job description

Pacific Business Park Sahibabad is seeking a mall operations professional to coordinate retailer relations, manage stock, merchandising, and guest satisfaction within a Philippine location. The role emphasizes daily mall upkeep, safety, and effective supervision of outsourced staff.

The ideal candidate will handle retailer interactions, ensure stock availability aligned with seasons, organize retailer contests, and address retailer as well as shopper concerns to maintain a positive mall