Mall Operations Lead: Sales, Service & Merchandising

Primer Group of Companies; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Primer Group of Companies in the Philippines seeks a Mall Head to oversee daily mall-based store operations across locations. You will supervise staff, ensure excellent customer service, maintain store standards, and drive sales performance while aligning with brand positioning.

As liaison between frontline teams and management, you report on mall activity, marketing trends, and competitive actions, support strategic decisions, and lead initiatives in merchandising, inventory control, and

Qualifications

• College graduate with a track record in retail operations or store supervision.
• 3+ years of experience in mall-based or multi-unit retail environments.
• Proven ability to meet sales targets and manage daily operations.

Responsibilities

• Supervise and coordinate daily activities of store teams across mall locations.
• Drive sales targets and ensure high standards of visual merchandising.
• Oversee inventory, stock counts, and loss prevention measures.
• Monitor mall activity, coordinate events, promotions, and campaigns.
• Ensure opening/closing procedures, cash handling, and compliance.
• Collaborate with management to implement store initiatives and updates.

Skills

Leadership

Supervision

Customer Service

Communication

Interpersonal Skills

Business Acumen

Adaptability

Education

College Graduate

Job description

Primer Group of Companies in the Philippines seeks a Mall Head to oversee daily mall-based store operations across locations. You will supervise staff, ensure excellent customer service, maintain store standards, and drive sales performance while aligning with brand positioning.

As liaison between frontline teams and management, you report on mall activity, marketing trends, and competitive actions, support strategic decisions, and lead initiatives in merchandising, inventory control, and