Mall Operations Lead: Experience, Safety & Tenant Relations

Curefoods; Koronadal; On-site; PHP 600,000 - 900,000; Full time

Job summary

Curefoods is seeking a Mall Operations Manager for the Mall Department in the Philippines. You will oversee daily operations, maintenance, security, customer service, and tenant relations to ensure a safe, clean, and welcoming environment for shoppers and staff.

With 3+ years in retail or property operations and strong MS Office skills, you will lead day-to-day activities, optimize performance, and drive customer satisfaction across the mall.

Qualifications

• At least 3 years of retail, property, operations and customer service management experience.
• Knowledge of standard mall operations and customer service guidelines is required.
• Strong problem-solving and strategic thinking to supervise day-to-day mall operations.

Responsibilities

• Oversee daily mall operations including maintenance, security, and customer service.
• Maintain high standards of safety, cleanliness, and tenant relations.
• Drive operational performance and customer satisfaction for shoppers and tenants.

Skills

Customer service management

Operations management

Problem-solving

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Curefoods is seeking a Mall Operations Manager for the Mall Department in the Philippines. You will oversee daily operations, maintenance, security, customer service, and tenant relations to ensure a safe, clean, and welcoming environment for shoppers and staff.

With 3+ years in retail or property operations and strong MS Office skills, you will lead day-to-day activities, optimize performance, and drive customer satisfaction across the mall.