Mall Operations Lead — Drive Sales & Customer Experience

Primer Group of Companies; Taguig; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Primer Group of Companies is seeking a Mall Head to support the Area Manager in overseeing daily store operations across mall-based locations. You will supervise staff, ensure excellent customer service, maintain store standards, and drive sales performance with brand-aligned merchandising.

You will coordinate mall-wide promotions, provide updates on marketing trends, and help shape strategic decisions. The role requires leadership, strong communication, and a customer-first mindset in a

Qualifications

• College graduate with at least 3 years in retail operations or store management.
• Experience supervising multi-location teams and achieving sales targets.
• Strong leadership, communication, and customer service skills.

Responsibilities

• Supervise daily store activities and guide staff to maintain standards.
• Drive sales targets and oversee visual merchandising aligned with brand guidelines.
• Coordinate mall-wide promotions and update Area Manager on performance.
• Ensure opening/closing procedures, cash handling, and compliance.
• Oversee inventory processes and loss prevention measures.

Skills

Leadership

Supervision

Customer service

Communication

Business acumen

Education

College graduate

3+ years in retail ops or store mgmt

Job description

Primer Group of Companies is seeking a Mall Head to support the Area Manager in overseeing daily store operations across mall-based locations. You will supervise staff, ensure excellent customer service, maintain store standards, and drive sales performance with brand-aligned merchandising.

You will coordinate mall-wide promotions, provide updates on marketing trends, and help shape strategic decisions. The role requires leadership, strong communication, and a customer-first mindset in a