Mall Operations & Expansion Leader

Hammerjack Pty Ltd; Philippines; On-site; PHP 6,000,000 - 12,000,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks a General Manager to lead nationwide mall operations, align senior teams with the company’s strategy, and drive customer satisfaction, safety, and sustainable performance.

You will oversee 600+ employees, guide expansion initiatives, and build leadership capability while ensuring operational excellence and strong tenant relationships in a fast-evolving retail environment.

Qualifications

• 10+ years of senior leadership experience in multi-site contexts.
• Proven ability to lead large organizations with 600+ employees.
• Strong strategic planning, execution, and financial management track record.
• Excellent leadership and stakeholder management with customer focus.

Responsibilities

• Lead nationwide mall operations and align senior teams with strategy and KPIs.
• Drive operational excellence across malls, ensuring safety, sustainability, and performance.
• Lead expansion initiatives, delivering approximately 3 new mall expansions annually.
• Elevate customer and tenant experience, building strong relationships with tenants and communities.
• Build organizational capability and succession to sustain growth.

Skills

Leadership

P&L management

Strategic planning

Stakeholder mgmt

Communication

Job description

Hammerjack Pty Ltd in the Philippines seeks a General Manager to lead nationwide mall operations, align senior teams with the company’s strategy, and drive customer satisfaction, safety, and sustainable performance.

You will oversee 600+ employees, guide expansion initiatives, and build leadership capability while ensuring operational excellence and strong tenant relationships in a fast-evolving retail environment.