Luxury Travel Operations Assistant (Remote AU Hours)

Outdesk; Philippines; Remote; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-IBIG

BIR

HMO

Job summary

Outdesk in the Philippines is seeking a proactive Travel Virtual Assistant to support a boutique luxury travel company. You will manage itineraries, liaise with suppliers, and assist the team in admin and light concierge tasks during Australian business hours.

You will use AXUS, Sabre, and Asana to track bookings, coordinate with hotels, and handle client communications with discretion and professionalism. Strong English, eye for detail, and reliable internet are essential.

Qualifications

• Proven experience in travel operations or virtual assistant role, preferably in luxury or boutique travel.
• Strong working knowledge of AXUS, Asana, and Sabre – these are essential.
• Excellent written and verbal English communication skills.
• Strong attention to detail, ability to multitask, and prioritize tasks in a fast-paced environment.
• Proactive, solutions-focused mindset with a strong customer service orientation.
• Full-time availability during Australian business hours.
• Based in the Philippines with a reliable internet connection.

Responsibilities

• Use AXUS to manage travel itineraries, ensuring all client bookings and updates are recorded accurately.
• Collaborate in Asana to manage project timelines and ensure internal workflows are tracked and completed.
• Support ticketing and reservations using Sabre, maintaining attention to detail across all travel components.
• Coordinate with hotels and service providers to handle pre-arrival communications, dining reservations, ground transfer quotes and bookings.
• Communicate with suppliers and clients professionally via email and internal systems.
• Assist in general administration and team support, acting as the primary assistant to senior staff.
• Monitor follow-ups, prepare documentation, and help manage client communications during booking and post-booking phases.

Skills

English communication

Attention to detail

Multitasking

Customer service orientation

Tools

AXUS

Asana

Sabre

Job description

Outdesk in the Philippines is seeking a proactive Travel Virtual Assistant to support a boutique luxury travel company. You will manage itineraries, liaise with suppliers, and assist the team in admin and light concierge tasks during Australian business hours.

You will use AXUS, Sabre, and Asana to track bookings, coordinate with hotels, and handle client communications with discretion and professionalism. Strong English, eye for detail, and reliable internet are essential.