Luxury Resort Server – Exceptional Guest Experience

Shangri-La Group; Malay; On-site; PHP 167,000 - 290,000; Full time

Job summary

Shangri-La Boracay is seeking a friendly and professional Waiter/Waitress to support daily restaurant operations and deliver exceptional guest service on Boracay Island. You will ensure smooth outlet functioning and contribute to a memorable dining experience for guests from around the world.

The role emphasizes high-quality service, guest satisfaction, and collaboration with the hotel’s luxury dining team.

Qualifications

• Passion for Food & Beverage and guest service.
• Fluent in English (and local language).
• Experience in luxury restaurant or 5* hotel preferred.
• Curious and eager to learn new culinary trends.
• Committed to serving high-quality food.

Responsibilities

• Support the daily operation of the outlet.
• Provide high-quality service to guests.
• Ensure the smooth operation of the work section appointed.
• Continuously seek ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

Skills

English fluency

Local language fluency

Guest service

Food & Beverage passion

Job description

Shangri-La Boracay is seeking a friendly and professional Waiter/Waitress to support daily restaurant operations and deliver exceptional guest service on Boracay Island. You will ensure smooth outlet functioning and contribute to a memorable dining experience for guests from around the world.

The role emphasizes high-quality service, guest satisfaction, and collaboration with the hotel’s luxury dining team.