Luxury Outlet Manager - Guest Experience & Ops

Accorhotel; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Accorhotel in Makati, Philippines, seeks an experienced hotel manager to ensure superb guest service and ensure operations align with standards. The role oversees reporting, budgeting processes, and daily operational oversight, including Micros system management.

The ideal candidate has at least five years of managerial experience in a luxury hotel bar and a hospitality-focused background, with strong leadership and training abilities.

Qualifications

• Degree in Hospitality Management is an advantage.
• Minimum five years of managerial experience in a luxury hotel bar.
• Service-oriented with strong guest service skills.

Responsibilities

• Ensure quality guest service in line with corporate, regional and local standards.
• Prepare reports, participate in budgeting, and monitor Micros system.
• Train and develop decision-making, performance management and planning skills of colleagues.

Skills

Guest service

Leadership

Performance management

Budgeting

Education

Hospitality Management degree

Tools

Opera

MS Office

Micros POS

Job description

Accorhotel in Makati, Philippines, seeks an experienced hotel manager to ensure superb guest service and ensure operations align with standards. The role oversees reporting, budgeting processes, and daily operational oversight, including Micros system management.

The ideal candidate has at least five years of managerial experience in a luxury hotel bar and a hospitality-focused background, with strong leadership and training abilities.