Luxury F&B Server – Fine Dining & Guest Service

Raffles Hotels & Resorts; Makati; On-site; PHP 268,000 - 469,000; Full time

Job summary

Raffles Makati, a luxury hotel in Manila's financial district, seeks a guest service professional to support daily outlet operations and uphold high standards of service. The role involves handling guest concerns, taking beverage and food orders, and ensuring a pristine work environment.

Ideal candidates have a background in hospitality, up to one year of luxury hotel or fine dining experience, and excellent communication and organizational skills.

Qualifications

• Degree in hospitality management or related discipline preferred.
• At least 1 year experience in fine dining hospitality or luxury hotel customer service.
• Strong communication and organizational skills; ability to handle many tasks and work in a team.
• Proficiency with Microsoft Office and restaurant reservation software.

Responsibilities

• Engages with daily outlet operations; handles customer concerns and maintains cleanliness and standards.
• Receives beverage orders, takes orders, and ensures workstation cleanliness.
• Organizes outlet reservations and provides prompt, courteous food and beverage service.

Skills

Excellent communication skills

Organizational skills

Teamwork

Education

Hospitality management degree (asset)

Tools

Microsoft Office

Restaurant reservation software

Job description

Raffles Makati, a luxury hotel in Manila's financial district, seeks a guest service professional to support daily outlet operations and uphold high standards of service. The role involves handling guest concerns, taking beverage and food orders, and ensuring a pristine work environment.

Ideal candidates have a background in hospitality, up to one year of luxury hotel or fine dining experience, and excellent communication and organizational skills.