LTL Logistics Coordinator

Lean Solutions Group; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Lean Solutions Group in the Philippines is seeking an LTL Logistics Coordinator to manage daily LTL shipments, keep carrier records accurate, and provide professional customer service in a fast-paced environment.

Ideal candidates have 1–2 years of LTL freight experience, strong communication, and solid knowledge of LTL, truckload, and multimodal freight solutions; you will work with internal teams to resolve issues and improve operations.

Qualifications

• 1–2 years of hands-on experience in LTL freight operations.
• Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred.
• Strong written and verbal communication with a customer-centric mindset.
• Solid understanding of LTL, truckload, and multimodal freight solutions.
• Strong organizational and prioritization capabilities in a high-volume environment.

Responsibilities

• Oversee day-to-day execution of LTL freight shipments and monitor delivery progress.
• Validate and update shipment records, tracking status, and load documentation.
• Respond promptly to customer inquiries with clear updates and reports.
• Leverage TMS and MS Office to track metrics and update systems.
• Collaborate with carrier sales, account management, and leadership teams.
• Identify delays or service issues and resolve problems proactively.
• Perform other daily operational support tasks as required by supervisors.

Skills

TMS platforms

Microsoft Office

Education

Bachelor's degree in Business or Logistics

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission:

Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision:

A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Position Description

The LTL Logistics Coordinator supports daily operations by managing Less-Than-Truckload (LTL) shipments, maintaining accurate carrier and freight records, and delivering professional customer service. This role is ideal for individuals with 1-2 years of LTL freight experience who thrive in a fast-paced environment. Key responsibilities include utilizing TMS platforms to monitor shipments, collaborating with internal account and sales teams, and proactively resolving operational or service issues.

Functions

• Oversee day-to-day execution of LTL freight shipments and monitor delivery progress.

• Validate and update shipment records, tracking status, and load documentation to maintain high accuracy.

• Respond promptly and professionally to customer inquiries, providing clear updates and status reports.

• Leverage Transportation Management Systems (TMS) and Microsoft Office applications to track metrics and update systems.

• Collaborate closely with carrier sales, account management, and leadership teams to ensure smooth freight operations.

• Identify potential delays or service issues, troubleshoot problems proactively, and accelerate complex concerns appropriately.

• Perform other daily operational support tasks and administrative duties as required by immediate supervisors.

Qualifications and Requirements

• 1 to 2 years of prior hands-on experience in LTL freight operations.

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field preferred (or equivalent practical work experience).

• Strong written and verbal communication skills with a customer-centric mindset.

• Solid understanding of LTL, truckload, and multimodal freight solutions.

• Strong organizational and prioritization capabilities in a dynamic, high-volume environment.

Technical Skills

• Proficiency in Transportation Management Systems (TMS platforms).

• Computer literacy in Microsoft Office Suite (Excel, Outlook, Word).

Core Competencies

1. Customer Service Orientation: Builds trust with clients through clear, timely, and supportive communication.

2. Attention to Detail: Ensures data integrity across shipment records, billing updates, and documentation.

3. Problem Solving: Proactively resolves logistics issues and escalates complex challenges effectively.

4. Team Collaboration: Works seamlessly with account managers, carrier sales, and leadership.

5. Adaptability: Thrives under pressure while balancing competing priorities in a fast-paced setting.

6. Accountability: Takes full ownership of daily operations, task execution, and service commitments.