Ocean Import Coordinator (Logistics)

Lean Solutions Group; Philippines; On-site; PHP 335,000 - 580,000; Full time

Job summary

Lean Solutions Group, a next-generation solutions provider, is seeking a Logistics Coordinator (Ocean Import) to ensure accurate, timely, and compliant movement of international shipments. The role requires meticulous attention to detail and the ability to manage high-volume tasks across cross-functional teams.

You will handle Ocean Import tasks, maintain shipment milestones, prepare notices, coordinate carrier payments, and support regulatory compliance within TMS and other platforms, while

Qualifications

• High School Diploma or equivalent; Associate's/Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• 1–3 years of experience in Freight Forwarding, International Logistics, Ocean Import/Export, Supply Chain, or Transportation Operations preferred.
• General understanding of Ocean Import processes, shipment documentation, and international freight operations.
• Strong attention to detail with the ability to process high volumes of operational transactions accurately.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks.
• Ability to work under pressure while meeting deadlines and SLAs.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word).
• Ability to learn new systems, processes, and SOPs.

Responsibilities

• Perform Ocean Import operational tasks with accuracy, efficiency, and SOP compliance.
• Update shipment milestones (ETA, ETD, vessel schedules) and other critical information.
• Prepare, review, and distribute Arrival Notices to customers within SLAs.
• Coordinate carrier payment activities by validating invoices and charges.
• Monitor shipments during customs examinations and coordinate updates with internal teams and carriers.
• Support regulatory compliance activities related to international ocean freight documentation.
• Maintain accurate shipment records in TMS and other platforms.
• Monitor shipment status and communicate updates or delays to teams and customers.
• Meet daily productivity, quality, and service level targets.
• Support multiple Ocean Import functions through cross-training.
• Collaborate with Operations, Customer Service, Accounting, Compliance, and other departments.

Skills

Attention to detail

Time management

Organizational skills

Microsoft Excel

Microsoft Word

Adaptability

Learning new systems

Education

Associate's/Bachelor's degree in Logistics or related field

Tools

CargoWise

TMS knowledge

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

About the role:

The Logistics Coordinator (Ocean Import) supports Ocean Import operations by performing specialized, task-based activities that ensure the accurate, timely, and compliant movement of international shipments. This role requires strong attention to detail, the ability to manage high-volume tasks, and flexibility to support multiple operational functions through cross-training.

What You Will Be Doing:

• Perform assigned Ocean Import operational tasks while ensuring accuracy, efficiency, and compliance with established Standard Operating Procedures (SOPs).

• Update and maintain shipment milestones, including ETA, ETD, vessel schedules, and other critical shipment information.

• Prepare, review, and distribute Arrival Notices to customers and stakeholders within established service level agreements (SLAs).

• Coordinate carrier payment activities by validating invoices, freight charges, and payment requirements.

• Monitor shipments undergoing customs examinations and coordinate updates with internal teams, carriers, and external stakeholders. Process shipment diversion requests and coordinate operational changes while ensuring timely execution.

• Support regulatory compliance activities related to international ocean freight documentation and operational requirements.

• Maintain accurate shipment records and documentation within Transportation Management Systems (TMS) and other operational platforms.

• Monitor shipment status and proactively communicate operational updates, delays, or exceptions to internal teams and customers.

• Meet daily productivity, quality, and service level targets.

• Support multiple Ocean Import functions through cross-training.

• Collaborate with Operations, Customer Service, Accounting, Compliance, and other internal departments to ensure seamless shipment execution.

Required Skills & Experience (To excel in this role, you should possess):

• High School Diploma or equivalent required; Associate's or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

• 1–3 years of experience in Freight Forwarding, International Logistics, Ocean Import, Ocean Export, Supply Chain, or Transportation Operations preferred.

• General understanding of Ocean Import processes, shipment documentation, and international freight operations.

• Strong attention to detail with the ability to process high volumes of operational transactions accurately.

• Excellent organizational and time management skills with the ability to prioritize multiple tasks simultaneously.

• Ability to work effectively under pressure while meeting strict deadlines and service level agreements.

• Proficiency in Microsoft Office applications, particularly Outlook, Excel, and Word.

• Ability to quickly learn new systems, operational processes, and standard operating procedures.

Nice to Have:

• Experience using CargoWise or other Transportation Management Systems (TMS).

• Experience supporting Ocean Import or Ocean Export operations within a freight forwarding environment.

• Familiarity with shipment milestone management, Arrival Notices, carrier payments, customs examinations, or shipment diversions.

• Knowledge of international shipping documentation and customs processes.