The Logistics Team Leader serves as the official site focal person responsible for overseeing end to end logistics, delivery, and fleet operations. The role leads supervisory teams to ensure efficient execution, safety compliance, KPI achievement, and high levels of customer satisfaction while driving continuous improvement through data analysis and problem solving.
Duties and Responsibilities
- Act as the official site representative and primary point of coordination between the client and management while overseeing daily delivery and fleet operations through direct supervision of Delivery and Fleet Management Supervisors.
- Ensure transport and delivery activities meet contractual, operational, and service level requirements, including trip planning, execution, monitoring, fuel efficiency, utilization, and delivery performance.
- Oversee the gathering, consolidation, analysis, and reporting of logistics KPIs, identify trends and gaps, and communicate insights to management and clients.
- Ensure proper training, coaching, development, performance evaluation, guidance, feedback, accountability, discipline, and performance excellence across supervisors and logistics teams.
- Formulate and implement corrective and preventive actions, conduct root cause analysis, proactively address risks and inefficiencies, and propose improvement projects supported by cost-benefit analysis and operational impact assessment.
- Ensure compliance with safety, security, regulatory requirements, company policies, procedures, operational standards, and the proper availability and use of PPEs, uniforms, tools, materials, and consumables.
- Manage client and stakeholder relationships, coordinate with internal departments, ensure timely submission and review of operational reports, payroll inputs, billing support documents, KPI reports, and perform other duties or special projects assigned by management.
Minimum Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Industrial Engineering, or a related field.
- At least 5-7year experience in logistics, transport, or supply chain operations, with people and site leadership experience.
- Strong leadership, people management, and decision making skills.
- Strong exposure to KPI management, operational reporting, and client‑facing roles.