Local Training & Engagement Coordinator

Asticom Technology Inc.; Metro Manila; Vor Ort; PHP 420.000 - 540.000; Vollzeit

Zusammenfassung

Asticom is seeking an experienced Training Operations Coordinator to manage schedules, logistics, and participant experience across multiple streams and locations in Metro Manila. You will serve as the operational backbone of training delivery, coordinating timing, attendance, venue setup, and stakeholder communications to ensure smooth sessions.

The role requires hands-on support during trainings, proactive problem solving, and meticulous organization to uphold high standards throughout the

Qualifikationen

• Must have strong organizational skills and experience coordinating complex schedules.
• Proven ability to manage learner rosters, invitations, reminders, and attendance tracking.
• Familiarity with event management tools and multiple stakeholder engagement.
• Comfortable working across multiple streams, locations, and attendee groups.

Aufgaben

• Build and maintain local training schedules across functional streams, attendee groups, trainers and locations; proactively resolve conflicts and last-minute changes
• Manage learner rosters, invitations, reminders, cancellations and daily attendance; follow up with absent participants and coordinate catch-up sessions
• Track daily attendance using tools like Microsoft Excel and Planner; manage automated follow-up communications, recordings, and catch-up invites
• Ensure all room bookings, room setups, Teams links, equipment, and digital/printed materials are set up prior to each session
• Attend assigned training sessions to manage check-in, assist trainers with logistics, resolve technical issues, and keep sessions running on time
• Plan and execute local project events and milestone celebrations, including catering setups and room logistics in line with budget guidelines
• Support organizing snacks, refreshments, and engagement activities to maintain high energy and positive morale
• Record designated sessions where approval has been obtained, capture questions and answers, and follow up with relevant owners on open items
• Consolidate attendance, quizzes, feedback and Q&A results; provide regular status updates on completion, risks and gaps
• Serve as a responsive point of contact for key users, managers, and participants regarding scheduling and logistical inquiries

Kenntnisse

Stakeholder engagement

Event coordination

Logistics management

Training coordination

Attention to detail

Communication

Tools

Microsoft Excel

MS Teams

SharePoint

MS Planner

PowerPoint

Jobbeschreibung

About The Role

This role is responsible for managing training schedules, logistics, and participant experience across multiple functional streams, locations, and attendee groups. You will serve as a key operational coordinator for training delivery, managing scheduling, attendance tracking, event coordination, and stakeholder engagement. The role requires hands-on support during training sessions, proactive problem-solving, and maintaining high standards of organization and communication throughout the training rollout.

About The Role

This role is responsible for managing training schedules, logistics, and participant experience across multiple functional streams, locations, and attendee groups. You will serve as a key operational coordinator for training delivery, managing scheduling, attendance tracking, event coordination, and stakeholder engagement. The role requires hands-on support during training sessions, proactive problem-solving, and maintaining high standards of organization and communication throughout the training rollout.

Key responsibilities

• Build and maintain local training schedules across functional streams, attendee groups, trainers and locations; proactively resolve conflicts and last-minute changes
• Manage learner rosters, invitations, reminders, cancellations and daily attendance; follow up with absent participants and coordinate catch-up sessions
• Track daily attendance using tools like Microsoft Excel and Planner; manage automated follow-up communications, recordings, and catch-up invites
• Ensure all room bookings, room setups, Teams links, equipment, and digital/printed materials are set up prior to each session
• Attend assigned training sessions to manage check-in, assist trainers with logistics, resolve technical issues, and keep sessions running on time
• Plan and execute local project events and milestone celebrations, including catering setups and room logistics in line with budget guidelines
• Support organizing snacks, refreshments, and engagement activities to maintain high energy and positive morale
• Record designated sessions where approval has been obtained, capture questions and answers, and follow up with relevant owners on open items
• Consolidate attendance, quizzes, feedback and Q&A results; provide regular status updates on completion, risks and gaps
• Serve as a responsive point of contact for key users, managers, and participants regarding scheduling and logistical inquiries

About You

• Intermediate to Advanced Excel proficiency (vlookups, pivot tables for tracking) and Outlook (complex calendar management)
• Experience with MS Planner, MS Teams, Sharepoint, and Forms
• Strong ability to create and format clean, engaging PowerPoint presentations
• Ability to leverage generative AI tools by crafting effective prompts to accelerate task completion
• Highly approachable, empathetic, and skilled at building rapport across all levels of the business
• Comfortable adapting to variable workloads and flexible hours, fast changing project timelines, and quick problem solving
• Meticulous attention to detail with capacity to manage competing priorities in a fast-paced transformation environment
• Proactive, action-oriented, resilient, and eager to support the team hands-on
• Previous experience in learning operations, training coordination, event management, project coordination or similar role preferred
• Experience supporting SAP, ERP, system training or large-scale business transformation preferred